CVE-2008-7279: Medium severity otrs vulnerability

Published Mar 18, 2011
·
Updated

The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors.

Affected Software

69 affected components
OTRS OTRS<=2.2.7
OTRS OTRS=0.5-beta1
OTRS OTRS=0.5-beta2
OTRS OTRS=0.5-beta3
OTRS OTRS=0.5-beta4
OTRS OTRS=0.5-beta5
OTRS OTRS=0.5-beta6
OTRS OTRS=0.5-beta7
OTRS OTRS=0.5-beta8
OTRS OTRS=1.0-rc1
OTRS OTRS=1.0-rc2
OTRS OTRS=1.0-rc3
OTRS OTRS=1.0.0
OTRS OTRS=1.0.1
OTRS OTRS=1.0.2
OTRS OTRS=1.1-rc1
OTRS OTRS=1.1.0-rc1
OTRS OTRS=1.1.0-rc2
OTRS OTRS=1.1.1
OTRS OTRS=1.1.2
OTRS OTRS=1.1.3
OTRS OTRS=1.1.4
OTRS OTRS=1.2.0-beta1
OTRS OTRS=1.2.0-beta2
OTRS OTRS=1.2.0-beta3
OTRS OTRS=1.2.1
OTRS OTRS=1.2.2
OTRS OTRS=1.2.3
OTRS OTRS=1.2.4
OTRS OTRS=1.3.0-beta1
OTRS OTRS=1.3.0-beta2
OTRS OTRS=1.3.0-beta3
OTRS OTRS=1.3.0-beta4
OTRS OTRS=1.3.1
OTRS OTRS=1.3.2
OTRS OTRS=1.3.3
OTRS OTRS=2.0.0
OTRS OTRS=2.0.0-beta1
OTRS OTRS=2.0.0-beta2
OTRS OTRS=2.0.0-beta4
OTRS OTRS=2.0.0-beta5
OTRS OTRS=2.0.0-beta6
OTRS OTRS=2.0.1
OTRS OTRS=2.0.2
OTRS OTRS=2.0.3
OTRS OTRS=2.0.4
OTRS OTRS=2.0.5
OTRS OTRS=2.1.0-beta1
OTRS OTRS=2.1.0-beta2
OTRS OTRS=2.1.1
OTRS OTRS=2.1.2
OTRS OTRS=2.1.3
OTRS OTRS=2.1.4
OTRS OTRS=2.1.5
OTRS OTRS=2.1.6
OTRS OTRS=2.1.7
OTRS OTRS=2.1.8
OTRS OTRS=2.1.9
OTRS OTRS=2.2.0-beta1
OTRS OTRS=2.2.0-beta2
OTRS OTRS=2.2.0-beta3
OTRS OTRS=2.2.0-beta4
OTRS OTRS=2.2.0-rc1
OTRS OTRS=2.2.1
OTRS OTRS=2.2.2
OTRS OTRS=2.2.3
OTRS OTRS=2.2.4
OTRS OTRS=2.2.5
OTRS OTRS=2.2.6

Event History

Mar 18, 2011
CVE Published
via MITRE·04:00 PM
Data Sourced
via MITRE·04:00 PM
Description

Frequently Asked Questions

1

What is the severity of CVE-2008-7279?

CVE-2008-7279 has been classified as a medium to high severity vulnerability due to the potential for unauthorized access to customer tickets.

2

How do I fix CVE-2008-7279?

To fix CVE-2008-7279, upgrade to OTRS version 2.2.8 or later, where the vulnerability is addressed.

3

Who is affected by CVE-2008-7279?

CVE-2008-7279 affects all versions of Open Ticket Request System (OTRS) prior to version 2.2.8.

4

What type of vulnerability is CVE-2008-7279?

CVE-2008-7279 is an access control vulnerability that allows remote authenticated users to circumvent restrictions.

5

What systems are at risk with CVE-2008-7279?

Systems running OTRS versions 2.2.7 and earlier, as well as various beta versions from 0.5 to 2.2.6, are at risk from CVE-2008-7279.

Company

Resources

Contact

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