CVE-2008-7282: Medium severity OTRS OTRS vulnerability

Published Mar 18, 2011
·
Updated

Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm in Open Ticket Request System (OTRS) before 2.2.6, when the CustomerPanelOwnSelection and CustomerGroupSupport options are enabled, allows remote authenticated users to bypass intended access restrictions, and perform certain (1) list and (2) write operations on queues, via unspecified vectors.

Affected Software

67 affected components
OTRS OTRS<=2.2.5
OTRS OTRS=0.5-beta1
OTRS OTRS=0.5-beta2
OTRS OTRS=0.5-beta3
OTRS OTRS=0.5-beta4
OTRS OTRS=0.5-beta5
OTRS OTRS=0.5-beta6
OTRS OTRS=0.5-beta7
OTRS OTRS=0.5-beta8
OTRS OTRS=1.0-rc1
OTRS OTRS=1.0-rc2
OTRS OTRS=1.0-rc3
OTRS OTRS=1.0.0
OTRS OTRS=1.0.1
OTRS OTRS=1.0.2
OTRS OTRS=1.1-rc1
OTRS OTRS=1.1.0-rc1
OTRS OTRS=1.1.0-rc2
OTRS OTRS=1.1.1
OTRS OTRS=1.1.2
OTRS OTRS=1.1.3
OTRS OTRS=1.1.4
OTRS OTRS=1.2.0-beta1
OTRS OTRS=1.2.0-beta2
OTRS OTRS=1.2.0-beta3
OTRS OTRS=1.2.1
OTRS OTRS=1.2.2
OTRS OTRS=1.2.3
OTRS OTRS=1.2.4
OTRS OTRS=1.3.0-beta1
OTRS OTRS=1.3.0-beta2
OTRS OTRS=1.3.0-beta3
OTRS OTRS=1.3.0-beta4
OTRS OTRS=1.3.1
OTRS OTRS=1.3.2
OTRS OTRS=1.3.3
OTRS OTRS=2.0.0
OTRS OTRS=2.0.0-beta1
OTRS OTRS=2.0.0-beta2
OTRS OTRS=2.0.0-beta4
OTRS OTRS=2.0.0-beta5
OTRS OTRS=2.0.0-beta6
OTRS OTRS=2.0.1
OTRS OTRS=2.0.2
OTRS OTRS=2.0.3
OTRS OTRS=2.0.4
OTRS OTRS=2.0.5
OTRS OTRS=2.1.0-beta1
OTRS OTRS=2.1.0-beta2
OTRS OTRS=2.1.1
OTRS OTRS=2.1.2
OTRS OTRS=2.1.3
OTRS OTRS=2.1.4
OTRS OTRS=2.1.5
OTRS OTRS=2.1.6
OTRS OTRS=2.1.7
OTRS OTRS=2.1.8
OTRS OTRS=2.1.9
OTRS OTRS=2.2.0-beta1
OTRS OTRS=2.2.0-beta2
OTRS OTRS=2.2.0-beta3
OTRS OTRS=2.2.0-beta4
OTRS OTRS=2.2.0-rc1
OTRS OTRS=2.2.1
OTRS OTRS=2.2.2
OTRS OTRS=2.2.3
OTRS OTRS=2.2.4

Remediation

Patch Available

http://bugs.otrs.org/show_bug.cgi?id=2696

Event History

Mar 18, 2011
CVE Published
via MITRE·04:00 PM
Data Sourced
via MITRE·04:00 PM
Description

Frequently Asked Questions

1

What is the severity of CVE-2008-7282?

CVE-2008-7282 is classified as a medium severity vulnerability due to its potential to allow unauthorized access to information.

2

How do I fix CVE-2008-7282?

To fix CVE-2008-7282, upgrade to OTRS version 2.2.6 or later where the vulnerability has been addressed.

3

What software is affected by CVE-2008-7282?

CVE-2008-7282 affects multiple versions of the Open Ticket Request System (OTRS) prior to 2.2.6.

4

Can CVE-2008-7282 be exploited remotely?

Yes, CVE-2008-7282 can be exploited remotely by authenticated users to bypass access restrictions.

5

What options need to be enabled for CVE-2008-7282 to be a threat?

CVE-2008-7282 requires the CustomerPanelOwnSelection and CustomerGroupSupport options to be enabled to pose a threat.

Company

Resources

Contact

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