CVE-2008-7283
First published: Fri Mar 18 2011(Updated: )
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
Credit: cve@mitre.org
| Affected Software | Affected Version | How to fix |
|---|---|---|
| OTRS | <=2.2.5 | |
| OTRS | =0.5-beta1 | |
| OTRS | =0.5-beta2 | |
| OTRS | =0.5-beta3 | |
| OTRS | =0.5-beta4 | |
| OTRS | =0.5-beta5 | |
| OTRS | =0.5-beta6 | |
| OTRS | =0.5-beta7 | |
| OTRS | =0.5-beta8 | |
| OTRS | =1.0-rc1 | |
| OTRS | =1.0-rc2 | |
| OTRS | =1.0-rc3 | |
| OTRS | =1.0.0 | |
| OTRS | =1.0.1 | |
| OTRS | =1.0.2 | |
| OTRS | =1.1-rc1 | |
| OTRS | =1.1.0-rc1 | |
| OTRS | =1.1.0-rc2 | |
| OTRS | =1.1.1 | |
| OTRS | =1.1.2 | |
| OTRS | =1.1.3 | |
| OTRS | =1.1.4 | |
| OTRS | =1.2.0-beta1 | |
| OTRS | =1.2.0-beta2 | |
| OTRS | =1.2.0-beta3 | |
| OTRS | =1.2.1 | |
| OTRS | =1.2.2 | |
| OTRS | =1.2.3 | |
| OTRS | =1.2.4 | |
| OTRS | =1.3.0-beta1 | |
| OTRS | =1.3.0-beta2 | |
| OTRS | =1.3.0-beta3 | |
| OTRS | =1.3.0-beta4 | |
| OTRS | =1.3.1 | |
| OTRS | =1.3.2 | |
| OTRS | =1.3.3 | |
| OTRS | =2.0.0 | |
| OTRS | =2.0.0-beta1 | |
| OTRS | =2.0.0-beta2 | |
| OTRS | =2.0.0-beta4 | |
| OTRS | =2.0.0-beta5 | |
| OTRS | =2.0.0-beta6 | |
| OTRS | =2.0.1 | |
| OTRS | =2.0.2 | |
| OTRS | =2.0.3 | |
| OTRS | =2.0.4 | |
| OTRS | =2.0.5 | |
| OTRS | =2.1.0-beta1 | |
| OTRS | =2.1.0-beta2 | |
| OTRS | =2.1.1 | |
| OTRS | =2.1.2 | |
| OTRS | =2.1.3 | |
| OTRS | =2.1.4 | |
| OTRS | =2.1.5 | |
| OTRS | =2.1.6 | |
| OTRS | =2.1.7 | |
| OTRS | =2.1.8 | |
| OTRS | =2.1.9 | |
| OTRS | =2.2.0-beta1 | |
| OTRS | =2.2.0-beta2 | |
| OTRS | =2.2.0-beta3 | |
| OTRS | =2.2.0-beta4 | |
| OTRS | =2.2.0-rc1 | |
| OTRS | =2.2.1 | |
| OTRS | =2.2.2 | |
| OTRS | =2.2.3 | |
| OTRS | =2.2.4 |
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Reference Links
Frequently Asked Questions
What is the severity of CVE-2008-7283?
The severity of CVE-2008-7283 is considered medium as it allows authenticated users to bypass access restrictions.
How do I fix CVE-2008-7283?
To fix CVE-2008-7283, you should upgrade your OTRS installation to version 2.2.6 or later.
Which versions of OTRS are affected by CVE-2008-7283?
CVE-2008-7283 affects OTRS versions before 2.2.6, including all 2.2.x versions down to the initial releases.
What type of vulnerability is CVE-2008-7283?
CVE-2008-7283 is a web application vulnerability that allows unauthorized changes to ticket updates.
Who can exploit CVE-2008-7283?
CVE-2008-7283 can be exploited by remote authenticated users who leverage queue read permissions.
- agent/references
- agent/type
- agent/softwarecombine
- agent/author
- agent/severity
- agent/weakness
- agent/description
- collector/mitre-cve
- source/MITRE
- agent/last-modified-date
- agent/first-publish-date
- agent/event
- agent/source
- agent/tags
- collector/nvd-index
- agent/software-canonical-lookup-request
- collector/nvd-historical
- vendor/otrs
- canonical/otrs
- version/otrs/2.2.5
- version/otrs/0.5-beta1
- version/otrs/0.5-beta2
- version/otrs/0.5-beta3
- version/otrs/0.5-beta4
- version/otrs/0.5-beta5
- version/otrs/0.5-beta6
- version/otrs/0.5-beta7
- version/otrs/0.5-beta8
- version/otrs/1.0-rc1
- version/otrs/1.0-rc2
- version/otrs/1.0-rc3
- version/otrs/1.0.0
- version/otrs/1.0.1
- version/otrs/1.0.2
- version/otrs/1.1-rc1
- version/otrs/1.1.0-rc1
- version/otrs/1.1.0-rc2
- version/otrs/1.1.1
- version/otrs/1.1.2
- version/otrs/1.1.3
- version/otrs/1.1.4
- version/otrs/1.2.0-beta1
- version/otrs/1.2.0-beta2
- version/otrs/1.2.0-beta3
- version/otrs/1.2.1
- version/otrs/1.2.2
- version/otrs/1.2.3
- version/otrs/1.2.4
- version/otrs/1.3.0-beta1
- version/otrs/1.3.0-beta2
- version/otrs/1.3.0-beta3
- version/otrs/1.3.0-beta4
- version/otrs/1.3.1
- version/otrs/1.3.2
- version/otrs/1.3.3
- version/otrs/2.0.0
- version/otrs/2.0.0-beta1
- version/otrs/2.0.0-beta2
- version/otrs/2.0.0-beta4
- version/otrs/2.0.0-beta5
- version/otrs/2.0.0-beta6
- version/otrs/2.0.1
- version/otrs/2.0.2
- version/otrs/2.0.3
- version/otrs/2.0.4
- version/otrs/2.0.5
- version/otrs/2.1.0-beta1
- version/otrs/2.1.0-beta2
- version/otrs/2.1.1
- version/otrs/2.1.2
- version/otrs/2.1.3
- version/otrs/2.1.4
- version/otrs/2.1.5
- version/otrs/2.1.6
- version/otrs/2.1.7
- version/otrs/2.1.8
- version/otrs/2.1.9
- version/otrs/2.2.0-beta1
- version/otrs/2.2.0-beta2
- version/otrs/2.2.0-beta3
- version/otrs/2.2.0-beta4
- version/otrs/2.2.0-rc1
- version/otrs/2.2.1
- version/otrs/2.2.2
- version/otrs/2.2.3
- version/otrs/2.2.4