CVE-2009-5056: Input Validation
First published: Fri Mar 18 2011(Updated: )
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
Credit: cve@mitre.org
| Affected Software | Affected Version | How to fix |
|---|---|---|
| OTRS | <=2.4.0 | |
| OTRS | =0.5-beta1 | |
| OTRS | =0.5-beta2 | |
| OTRS | =0.5-beta3 | |
| OTRS | =0.5-beta4 | |
| OTRS | =0.5-beta5 | |
| OTRS | =0.5-beta6 | |
| OTRS | =0.5-beta7 | |
| OTRS | =0.5-beta8 | |
| OTRS | =1.0-rc1 | |
| OTRS | =1.0-rc2 | |
| OTRS | =1.0-rc3 | |
| OTRS | =1.0.0 | |
| OTRS | =1.0.1 | |
| OTRS | =1.0.2 | |
| OTRS | =1.1-rc1 | |
| OTRS | =1.1.0-rc1 | |
| OTRS | =1.1.0-rc2 | |
| OTRS | =1.1.1 | |
| OTRS | =1.1.2 | |
| OTRS | =1.1.3 | |
| OTRS | =1.1.4 | |
| OTRS | =1.2.0-beta1 | |
| OTRS | =1.2.0-beta2 | |
| OTRS | =1.2.0-beta3 | |
| OTRS | =1.2.1 | |
| OTRS | =1.2.2 | |
| OTRS | =1.2.3 | |
| OTRS | =1.2.4 | |
| OTRS | =1.3.0-beta1 | |
| OTRS | =1.3.0-beta2 | |
| OTRS | =1.3.0-beta3 | |
| OTRS | =1.3.0-beta4 | |
| OTRS | =1.3.1 | |
| OTRS | =1.3.2 | |
| OTRS | =1.3.3 | |
| OTRS | =2.0.0 | |
| OTRS | =2.0.0-beta1 | |
| OTRS | =2.0.0-beta2 | |
| OTRS | =2.0.0-beta4 | |
| OTRS | =2.0.0-beta5 | |
| OTRS | =2.0.0-beta6 | |
| OTRS | =2.0.1 | |
| OTRS | =2.0.2 | |
| OTRS | =2.0.3 | |
| OTRS | =2.0.4 | |
| OTRS | =2.0.5 | |
| OTRS | =2.1.0-beta1 | |
| OTRS | =2.1.0-beta2 | |
| OTRS | =2.1.1 | |
| OTRS | =2.1.2 | |
| OTRS | =2.1.3 | |
| OTRS | =2.1.4 | |
| OTRS | =2.1.5 | |
| OTRS | =2.1.6 | |
| OTRS | =2.1.7 | |
| OTRS | =2.1.8 | |
| OTRS | =2.1.9 | |
| OTRS | =2.2.0-beta1 | |
| OTRS | =2.2.0-beta2 | |
| OTRS | =2.2.0-beta3 | |
| OTRS | =2.2.0-beta4 | |
| OTRS | =2.2.0-rc1 | |
| OTRS | =2.2.1 | |
| OTRS | =2.2.2 | |
| OTRS | =2.2.3 | |
| OTRS | =2.2.4 | |
| OTRS | =2.2.5 | |
| OTRS | =2.2.6 | |
| OTRS | =2.2.7 | |
| OTRS | =2.2.8 | |
| OTRS | =2.2.9 | |
| OTRS | =2.3.0-beta1 | |
| OTRS | =2.3.0-beta2 | |
| OTRS | =2.3.0-beta3 | |
| OTRS | =2.3.0-beta4 | |
| OTRS | =2.3.0-rc1 | |
| OTRS | =2.3.1 | |
| OTRS | =2.3.2 | |
| OTRS | =2.3.3 | |
| OTRS | =2.3.4 | |
| OTRS | =2.3.5 | |
| OTRS | =2.3.6 |
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Reference Links
Frequently Asked Questions
What is the severity of CVE-2009-5056?
CVE-2009-5056 has a medium severity rating because it allows remote authenticated users to circumvent access restrictions.
How do I fix CVE-2009-5056?
To fix CVE-2009-5056, upgrade OTRS to version 2.4.0-beta2 or later.
What is affected by CVE-2009-5056?
CVE-2009-5056 affects OTRS versions prior to 2.4.0-beta2, including multiple beta and release candidates.
What can attackers do with CVE-2009-5056?
Attackers can bypass intended access restrictions and read tickets they should not have access to by using the watched-ticket feature.
When was CVE-2009-5056 disclosed?
CVE-2009-5056 was disclosed in 2009 as part of an ongoing security review of the OTRS application.
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- collector/mitre-cve
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- agent/last-modified-date
- agent/severity
- agent/author
- agent/weakness
- agent/event
- agent/description
- agent/source
- agent/tags
- collector/nvd-index
- agent/software-canonical-lookup-request
- collector/nvd-historical
- vendor/otrs
- canonical/otrs
- version/otrs/2.4.0
- version/otrs/0.5-beta1
- version/otrs/0.5-beta2
- version/otrs/0.5-beta3
- version/otrs/0.5-beta4
- version/otrs/0.5-beta5
- version/otrs/0.5-beta6
- version/otrs/0.5-beta7
- version/otrs/0.5-beta8
- version/otrs/1.0-rc1
- version/otrs/1.0-rc2
- version/otrs/1.0-rc3
- version/otrs/1.0.0
- version/otrs/1.0.1
- version/otrs/1.0.2
- version/otrs/1.1-rc1
- version/otrs/1.1.0-rc1
- version/otrs/1.1.0-rc2
- version/otrs/1.1.1
- version/otrs/1.1.2
- version/otrs/1.1.3
- version/otrs/1.1.4
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- version/otrs/1.2.0-beta2
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- version/otrs/1.3.0-beta1
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- version/otrs/1.3.0-beta3
- version/otrs/1.3.0-beta4
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- version/otrs/2.0.0-beta6
- version/otrs/2.0.1
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- version/otrs/2.0.3
- version/otrs/2.0.4
- version/otrs/2.0.5
- version/otrs/2.1.0-beta1
- version/otrs/2.1.0-beta2
- version/otrs/2.1.1
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- version/otrs/2.2.0-beta3
- version/otrs/2.2.0-beta4
- version/otrs/2.2.0-rc1
- version/otrs/2.2.1
- version/otrs/2.2.2
- version/otrs/2.2.3
- version/otrs/2.2.4
- version/otrs/2.2.5
- version/otrs/2.2.6
- version/otrs/2.2.7
- version/otrs/2.2.8
- version/otrs/2.2.9
- version/otrs/2.3.0-beta1
- version/otrs/2.3.0-beta2
- version/otrs/2.3.0-beta3
- version/otrs/2.3.0-beta4
- version/otrs/2.3.0-rc1
- version/otrs/2.3.1
- version/otrs/2.3.2
- version/otrs/2.3.3
- version/otrs/2.3.4
- version/otrs/2.3.5
- version/otrs/2.3.6