medium
4
CWE
20
Advisory Published
Updated

CVE-2010-4759: Input Validation

First published: Fri Mar 18 2011(Updated: )

Open Ticket Request System (OTRS) before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a search, which allows remote authenticated users to cause a denial of service (daemon hang) via a fulltext search.

Credit: cve@mitre.org

Affected SoftwareAffected VersionHow to fix
OTRS=2.4.0-beta6
OTRS=2.4.0-beta5
OTRS=2.0.0-beta4
OTRS=2.0.0-beta2
OTRS=2.3.0-beta2
OTRS=2.4.1
OTRS=2.1.3
OTRS=2.2.4
OTRS=2.2.5
OTRS=2.4.10
OTRS=1.0.2
OTRS=2.4.5
OTRS=2.3.5
OTRS=2.1.8
OTRS=1.1.1
OTRS=2.3.0-beta1
OTRS=0.5-beta1
OTRS=1.2.0-beta2
OTRS=1.2.0-beta3
OTRS=1.3.1
OTRS=2.2.0-beta3
OTRS=2.0.0-beta5
OTRS=2.1.5
OTRS=2.3.4
OTRS=2.1.2
OTRS=0.5-beta4
OTRS=0.5-beta7
OTRS=2.4.6
OTRS=1.3.0-beta4
OTRS=2.2.0-beta4
OTRS=2.4.0-beta3
OTRS=2.0.3
OTRS=1.1.0-rc1
OTRS=3.0.0-beta1
OTRS=1.1-rc1
OTRS=0.5-beta2
OTRS=2.1.0-beta1
OTRS=2.3.0-beta4
OTRS=1.2.1
OTRS=2.2.0-beta1
OTRS=2.2.6
OTRS=2.4.9
OTRS=2.3.3
OTRS=2.0.0
OTRS=1.1.4
OTRS=0.5-beta6
OTRS=2.2.0-beta2
OTRS=0.5-beta3
OTRS=3.0.0-beta3
OTRS<=3.0.0
OTRS=1.2.3
OTRS=2.4.0-beta2
OTRS=2.2.2
OTRS=2.4.3
OTRS=2.3.1
OTRS=1.0.1
OTRS=1.2.4
OTRS=2.0.0-beta1
OTRS=2.0.5
OTRS=1.1.2
OTRS=2.2.0-rc1
OTRS=0.5-beta8
OTRS=2.2.9
OTRS=3.0.0-beta2
OTRS=2.1.6
OTRS=1.3.2
OTRS=2.1.0-beta2
OTRS=1.2.2
OTRS=2.4.0-beta4
OTRS=1.0-rc1
OTRS=1.3.0-beta1
OTRS=2.4.4
OTRS=2.1.7
OTRS=2.4.2
OTRS=2.0.4
OTRS=1.3.0-beta3
OTRS=3.0.0-beta4
OTRS=1.3.0-beta2
OTRS=2.1.9
OTRS=2.2.7
OTRS=2.2.1
OTRS=1.1.3
OTRS=2.1.4
OTRS=2.4.8
OTRS=1.0.0
OTRS=2.3.2
OTRS=2.3.0-rc1
OTRS=2.1.1
OTRS=2.0.2
OTRS=2.0.1
OTRS=2.4.0-beta1
OTRS=1.1.0-rc2
OTRS=2.2.3
OTRS=2.4.7
OTRS=2.3.0-beta3
OTRS=2.0.0-beta6
OTRS=1.3.3
OTRS=2.2.8
OTRS=1.0-rc2
OTRS=3.0.0-beta5
OTRS=2.3.6
OTRS=1.0-rc3
OTRS=1.2.0-beta1
OTRS=0.5-beta5

Remedy

http://bugs.otrs.org/show_bug.cgi?id=1639

Never miss a vulnerability like this again

Sign up to SecAlerts for real-time vulnerability data matched to your software, aggregated from hundreds of sources.

Read MoreStart Free Trial

Reference Links

Frequently Asked Questions

  • What is the severity of CVE-2010-4759?

    CVE-2010-4759 is considered to have a moderate severity level as it allows remote authenticated users to cause a denial of service.

  • How do I fix CVE-2010-4759?

    To fix CVE-2010-4759, it is recommended to upgrade to OTRS version 3.0.0-beta7 or later which addresses this vulnerability.

  • What versions of OTRS are affected by CVE-2010-4759?

    CVE-2010-4759 affects multiple versions of OTRS including 2.4.0-beta6, 2.4.1, and earlier releases.

  • What type of attack does CVE-2010-4759 facilitate?

    CVE-2010-4759 facilitates a denial of service attack through unmanaged fulltext searches by authenticated users.

  • Is there a workaround for CVE-2010-4759 while waiting for a patch?

    Currently, there are no documented workarounds for CVE-2010-4759, so the best course of action is to upgrade to a secure version.

Company

Resources

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
By using SecAlerts services, you agree to our services end-user license agreement. This website is safeguarded by reCAPTCHA and governed by the Google Privacy Policy and Terms of Service. All names, logos, and brands of products are owned by their respective owners, and any usage of these names, logos, and brands for identification purposes only does not imply endorsement. If you possess any content that requires removal, please get in touch with us.
© 2025 SecAlerts Pty Ltd.
ABN: 70 645 966 203, ACN: 645 966 203