low
3.5
CWE
200
Advisory Published
Updated

CVE-2010-4760: Infoleak

First published: Fri Mar 18 2011(Updated: )

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Credit: cve@mitre.org

Affected SoftwareAffected VersionHow to fix
OTRS=2.4.0-beta6
OTRS<=3.0.0
OTRS=2.4.0-beta5
OTRS=2.0.0-beta4
OTRS=2.0.0-beta2
OTRS=2.3.0-beta2
OTRS=2.4.1
OTRS=2.1.3
OTRS=2.2.4
OTRS=2.2.5
OTRS=2.4.10
OTRS=1.0.2
OTRS=2.4.5
OTRS=2.3.5
OTRS=2.1.8
OTRS=1.1.1
OTRS=2.3.0-beta1
OTRS=0.5-beta1
OTRS=1.2.0-beta2
OTRS=1.2.0-beta3
OTRS=1.3.1
OTRS=2.2.0-beta3
OTRS=2.0.0-beta5
OTRS=2.1.5
OTRS=2.3.4
OTRS=2.1.2
OTRS=0.5-beta4
OTRS=0.5-beta7
OTRS=2.4.6
OTRS=1.3.0-beta4
OTRS=2.2.0-beta4
OTRS=2.4.0-beta3
OTRS=2.0.3
OTRS=1.1.0-rc1
OTRS=3.0.0-beta1
OTRS=1.1-rc1
OTRS=0.5-beta2
OTRS=2.1.0-beta1
OTRS=2.3.0-beta4
OTRS=1.2.1
OTRS=2.2.0-beta1
OTRS=2.2.6
OTRS=2.4.9
OTRS=2.3.3
OTRS=2.0.0
OTRS=1.1.4
OTRS=0.5-beta6
OTRS=2.2.0-beta2
OTRS=0.5-beta3
OTRS=3.0.0-beta3
OTRS=1.2.3
OTRS=2.4.0-beta2
OTRS=2.2.2
OTRS=2.4.3
OTRS=2.3.1
OTRS=1.0.1
OTRS=1.2.4
OTRS=2.0.0-beta1
OTRS=2.0.5
OTRS=1.1.2
OTRS=2.2.0-rc1
OTRS=0.5-beta8
OTRS=2.2.9
OTRS=3.0.0-beta2
OTRS=2.1.6
OTRS=1.3.2
OTRS=2.1.0-beta2
OTRS=1.2.2
OTRS=2.4.0-beta4
OTRS=1.0-rc1
OTRS=1.3.0-beta1
OTRS=2.4.4
OTRS=2.1.7
OTRS=2.4.2
OTRS=2.0.4
OTRS=1.3.0-beta3
OTRS=3.0.0-beta4
OTRS=1.3.0-beta2
OTRS=2.1.9
OTRS=2.2.7
OTRS=2.2.1
OTRS=1.1.3
OTRS=2.1.4
OTRS=2.4.8
OTRS=1.0.0
OTRS=2.3.2
OTRS=2.3.0-rc1
OTRS=2.1.1
OTRS=2.0.2
OTRS=2.0.1
OTRS=2.4.0-beta1
OTRS=1.1.0-rc2
OTRS=2.2.3
OTRS=2.4.7
OTRS=2.3.0-beta3
OTRS=2.0.0-beta6
OTRS=1.3.3
OTRS=2.2.8
OTRS=1.0-rc2
OTRS=2.3.6
OTRS=1.0-rc3
OTRS=1.2.0-beta1
OTRS=0.5-beta5

Remedy

http://bugs.otrs.org/show_bug.cgi?id=5975

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Reference Links

Frequently Asked Questions

  • What is the severity of CVE-2010-4760?

    CVE-2010-4760 is considered to have a medium severity level because it allows remote authenticated users to access potentially sensitive information.

  • How do I fix CVE-2010-4760?

    To fix CVE-2010-4760, upgrade your OTRS installation to version 3.0.0-beta6 or later.

  • Who is affected by CVE-2010-4760?

    CVE-2010-4760 affects OTRS versions prior to 3.0.0-beta6, allowing certain authenticated users to exploit the vulnerability.

  • What kind of information can be exposed by CVE-2010-4760?

    CVE-2010-4760 may allow unauthorized access to ticket-related articles that could contain sensitive data.

  • Is CVE-2010-4760 fixed in the latest version of OTRS?

    Yes, CVE-2010-4760 is fixed in OTRS versions 3.0.0-beta6 and above.

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