CVE-2012-4600: XSS
First published: Fri Aug 31 2012(Updated: )
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.
Credit: cve@mitre.org
| Affected Software | Affected Version | How to fix |
|---|---|---|
| OTRS | =2.4.0-beta1 | |
| OTRS | =2.4.0-beta2 | |
| OTRS | =2.4.0-beta3 | |
| OTRS | =2.4.0-beta4 | |
| OTRS | =2.4.0-beta5 | |
| OTRS | =2.4.0-beta6 | |
| OTRS | =2.4.1 | |
| OTRS | =2.4.2 | |
| OTRS | =2.4.3 | |
| OTRS | =2.4.4 | |
| OTRS | =2.4.5 | |
| OTRS | =2.4.6 | |
| OTRS | =2.4.7 | |
| OTRS | =2.4.8 | |
| OTRS | =2.4.9 | |
| OTRS | =2.4.10 | |
| OTRS | =2.4.11 | |
| OTRS | =2.4.12 | |
| OTRS | =2.4.13 | |
| OTRS | =3.0.0-beta1 | |
| OTRS | =3.0.0-beta2 | |
| OTRS | =3.0.0-beta3 | |
| OTRS | =3.0.0-beta4 | |
| OTRS | =3.0.0-beta5 | |
| OTRS | =3.0.0-beta6 | |
| OTRS | =3.0.0-beta7 | |
| OTRS | =3.0.1 | |
| OTRS | =3.0.2 | |
| OTRS | =3.0.3 | |
| OTRS | =3.0.4 | |
| OTRS | =3.0.5 | |
| OTRS | =3.0.6 | |
| OTRS | =3.0.7 | |
| OTRS | =3.0.8 | |
| OTRS | =3.0.9 | |
| OTRS | =3.0.10 | |
| OTRS | =3.0.11 | |
| OTRS | =3.0.12 | |
| OTRS | =3.0.13 | |
| OTRS | =3.0.14 | |
| OTRS | =3.0.15 | |
| OTRS | =3.0.0 | |
| OTRS | =3.0.1 | |
| OTRS | =3.0.2 | |
| OTRS | =3.0.3 | |
| OTRS | =3.0.4 | |
| OTRS | =3.0.5 | |
| OTRS | =3.0.6 | |
| OTRS | =3.1.0 | |
| OTRS | =3.1.1 | |
| OTRS | =3.1.2 | |
| OTRS | =3.1.3 | |
| OTRS | =3.1.4 | |
| OTRS | =3.1.5 | |
| OTRS | =3.1.6 | |
| OTRS | =3.1.7 | |
| OTRS | =3.1.8 | |
| OTRS | =3.1.9 |
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Reference Links
Frequently Asked Questions
What is the severity of CVE-2012-4600?
CVE-2012-4600 has a medium severity level due to its ability to facilitate cross-site scripting attacks.
How do I fix CVE-2012-4600?
To fix CVE-2012-4600, upgrade your OTRS Help Desk software to version 2.4.14, 3.0.16, or 3.1.10 or later.
What versions are affected by CVE-2012-4600?
CVE-2012-4600 affects OTRS Help Desk versions 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10.
Is CVE-2012-4600 a critical vulnerability?
CVE-2012-4600 is classified as a medium severity vulnerability, not critical.
Who can exploit CVE-2012-4600?
CVE-2012-4600 can be exploited by remote attackers using Firefox or Opera to inject arbitrary web scripts or HTML.
- agent/type
- collector/mitre-cve
- source/MITRE
- agent/references
- agent/author
- agent/last-modified-date
- agent/severity
- agent/first-publish-date
- agent/event
- agent/description
- agent/source
- agent/softwarecombine
- agent/tags
- agent/weakness
- collector/nvd-index
- agent/software-canonical-lookup-request
- vendor/otrs
- canonical/otrs
- version/otrs/2.4.0-beta1
- version/otrs/2.4.0-beta2
- version/otrs/2.4.0-beta3
- version/otrs/2.4.0-beta4
- version/otrs/2.4.0-beta5
- version/otrs/2.4.0-beta6
- version/otrs/2.4.1
- version/otrs/2.4.2
- version/otrs/2.4.3
- version/otrs/2.4.4
- version/otrs/2.4.5
- version/otrs/2.4.6
- version/otrs/2.4.7
- version/otrs/2.4.8
- version/otrs/2.4.9
- version/otrs/2.4.10
- version/otrs/2.4.11
- version/otrs/2.4.12
- version/otrs/2.4.13
- version/otrs/3.0.0-beta1
- version/otrs/3.0.0-beta2
- version/otrs/3.0.0-beta3
- version/otrs/3.0.0-beta4
- version/otrs/3.0.0-beta5
- version/otrs/3.0.0-beta6
- version/otrs/3.0.0-beta7
- version/otrs/3.0.1
- version/otrs/3.0.2
- version/otrs/3.0.3
- version/otrs/3.0.4
- version/otrs/3.0.5
- version/otrs/3.0.6
- version/otrs/3.0.7
- version/otrs/3.0.8
- version/otrs/3.0.9
- version/otrs/3.0.10
- version/otrs/3.0.11
- version/otrs/3.0.12
- version/otrs/3.0.13
- version/otrs/3.0.14
- version/otrs/3.0.15
- version/otrs/3.0.0
- version/otrs/3.1.0
- version/otrs/3.1.1
- version/otrs/3.1.2
- version/otrs/3.1.3
- version/otrs/3.1.4
- version/otrs/3.1.5
- version/otrs/3.1.6
- version/otrs/3.1.7
- version/otrs/3.1.8
- version/otrs/3.1.9