CVE-2013-4088: Infoleak
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Affected Software
Event History
Frequently Asked Questions
What is the severity of CVE-2013-4088?
CVE-2013-4088 has a severity rating that indicates it poses a risk due to improper ticket restrictions, allowing unauthorized access to sensitive information.
How do I fix CVE-2013-4088?
To fix CVE-2013-4088, upgrade Open Ticket Request System (OTRS) to version 3.0.21, 3.1.17, or 3.2.8 or later.
Who is affected by CVE-2013-4088?
CVE-2013-4088 affects users of Open Ticket Request System (OTRS) versions 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8.
What are the potential impacts of CVE-2013-4088?
The potential impacts of CVE-2013-4088 include unauthorized access to restricted tickets, which could lead to data exposure and privacy breaches.
Is there a workaround for CVE-2013-4088?
There is no known workaround for CVE-2013-4088, so updating to the latest version is the recommended action.