CVE-2014-1694: CSRF
First published: Tue Feb 04 2014(Updated: )
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
Credit: cve@mitre.org
| Affected Software | Affected Version | How to fix |
|---|---|---|
| Otrs Otrs | =3.2.0 | |
| Otrs Otrs | =3.2.0-beta1 | |
| Otrs Otrs | =3.2.0-beta2 | |
| Otrs Otrs | =3.2.0-beta3 | |
| Otrs Otrs | =3.2.0-beta4 | |
| Otrs Otrs | =3.2.0-beta5 | |
| Otrs Otrs | =3.2.0-rc1 | |
| Otrs Otrs | =3.2.1 | |
| Otrs Otrs | =3.2.2 | |
| Otrs Otrs | =3.2.3 | |
| Otrs Otrs | =3.2.4 | |
| Otrs Otrs | =3.2.5 | |
| Otrs Otrs | =3.2.6 | |
| Otrs Otrs | =3.2.7 | |
| Otrs Otrs | =3.2.8 | |
| Otrs Otrs | =3.2.9 | |
| Otrs Otrs | =3.2.10 | |
| Otrs Otrs | =3.1.0 | |
| Otrs Otrs | =3.1.1 | |
| Otrs Otrs | =3.1.2 | |
| Otrs Otrs | =3.1.3 | |
| Otrs Otrs | =3.1.4 | |
| Otrs Otrs | =3.1.5 | |
| Otrs Otrs | =3.1.6 | |
| Otrs Otrs | =3.1.7 | |
| Otrs Otrs | =3.1.8 | |
| Otrs Otrs | =3.1.9 | |
| Otrs Otrs | =3.1.10 | |
| Otrs Otrs | =3.1.11 | |
| Otrs Otrs | =3.1.13 | |
| Otrs Otrs | =3.1.14 | |
| Otrs Otrs | =3.1.15 | |
| Otrs Otrs | =3.1.16 | |
| Otrs Otrs | =3.1.17 | |
| Otrs Otrs | =3.1.18 | |
| Otrs Otrs | =3.3.0 | |
| Otrs Otrs | =3.3.0-beta1 | |
| Otrs Otrs | =3.3.0-beta2 | |
| Otrs Otrs | =3.3.0-beta3 | |
| Otrs Otrs | =3.3.0-beta4 | |
| Otrs Otrs | =3.3.0-beta5 | |
| Otrs Otrs | =3.3.0-rc1 | |
| Otrs Otrs | =3.3.1 | |
| Otrs Otrs | =3.3.2 | |
| Otrs Otrs | =3.3.3 |
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Reference Links
- http://bugs.otrs.org/show_bug.cgi?id=10099
- http://osvdb.org/102632
- http://secunia.com/advisories/56644
- http://secunia.com/advisories/56655
- http://www.debian.org/security/2014/dsa-2867
- http://www.openwall.com/lists/oss-security/2014/01/29/15
- http://www.openwall.com/lists/oss-security/2014/01/29/7
- https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7
- https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312
- https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77
- https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
- https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface
- collector/nvd-index
- agent/author
- agent/weakness
- agent/severity
- agent/references
- agent/type
- agent/description
- agent/remedy
- agent/softwarecombine
- agent/last-modified-date
- agent/first-publish-date
- agent/tags
- agent/event
- collector/mitre-cve
- source/MITRE
- vendor/otrs
- canonical/otrs otrs
- version/otrs otrs/3.2.0
- version/otrs otrs/3.2.0-beta1
- version/otrs otrs/3.2.0-beta2
- version/otrs otrs/3.2.0-beta3
- version/otrs otrs/3.2.0-beta4
- version/otrs otrs/3.2.0-beta5
- version/otrs otrs/3.2.0-rc1
- version/otrs otrs/3.2.1
- version/otrs otrs/3.2.2
- version/otrs otrs/3.2.3
- version/otrs otrs/3.2.4
- version/otrs otrs/3.2.5
- version/otrs otrs/3.2.6
- version/otrs otrs/3.2.7
- version/otrs otrs/3.2.8
- version/otrs otrs/3.2.9
- version/otrs otrs/3.2.10
- version/otrs otrs/3.1.0
- version/otrs otrs/3.1.1
- version/otrs otrs/3.1.2
- version/otrs otrs/3.1.3
- version/otrs otrs/3.1.4
- version/otrs otrs/3.1.5
- version/otrs otrs/3.1.6
- version/otrs otrs/3.1.7
- version/otrs otrs/3.1.8
- version/otrs otrs/3.1.9
- version/otrs otrs/3.1.10
- version/otrs otrs/3.1.11
- version/otrs otrs/3.1.13
- version/otrs otrs/3.1.14
- version/otrs otrs/3.1.15
- version/otrs otrs/3.1.16
- version/otrs otrs/3.1.17
- version/otrs otrs/3.1.18
- version/otrs otrs/3.3.0
- version/otrs otrs/3.3.0-beta1
- version/otrs otrs/3.3.0-beta2
- version/otrs otrs/3.3.0-beta3
- version/otrs otrs/3.3.0-beta4
- version/otrs otrs/3.3.0-beta5
- version/otrs otrs/3.3.0-rc1
- version/otrs otrs/3.3.1
- version/otrs otrs/3.3.2
- version/otrs otrs/3.3.3