CVE-2014-9324: Medium severity otrs open ticket request system vulnerability
The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.
Affected Software
Event History
Frequently Asked Questions
What is the severity of CVE-2014-9324?
CVE-2014-9324 is classified as a high severity vulnerability due to its ability to allow remote authenticated users to access and modify arbitrary tickets.
How do I fix CVE-2014-9324?
To fix CVE-2014-9324, update OTRS Help Desk to version 3.2.17, 3.3.11 or 4.0.3 or later.
What versions of OTRS Help Desk are affected by CVE-2014-9324?
CVE-2014-9324 affects OTRS Help Desk versions 3.2.x prior to 3.2.17, 3.3.x prior to 3.3.11, and 4.0.x prior to 4.0.3.
What impact does CVE-2014-9324 have on affected systems?
The impact of CVE-2014-9324 is that it allows remote authenticated users to manipulate ticketing information, potentially leading to unauthorized access to sensitive information.
Who should be concerned about CVE-2014-9324?
Organizations using affected versions of OTRS Help Desk should be concerned about CVE-2014-9324 and take immediate action to mitigate the risk.