7.5
CWE
640
Advisory Published
Updated

CVE-2016-2349

First published: Wed Dec 21 2016(Updated: )

Remedy AR System Server in BMC Remedy 8.1 SP 2, 9.0, 9.0 SP 1, and 9.1 allows attackers to reset arbitrary passwords via a blank previous password.

Credit: cret@cert.org

Affected SoftwareAffected VersionHow to fix
BMC Remedy IT Service Management Suite=8.1-sp2
BMC Remedy IT Service Management Suite=9.0
BMC Remedy IT Service Management Suite=9.0-sp1
BMC Remedy IT Service Management Suite=9.1

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Frequently Asked Questions

  • What is the severity of CVE-2016-2349?

    CVE-2016-2349 is considered a critical vulnerability due to its potential to allow unauthorized password resets.

  • How do I fix CVE-2016-2349?

    To fix CVE-2016-2349, apply the security patch provided by BMC for the affected versions of the Remedy AR System Server.

  • What versions are affected by CVE-2016-2349?

    CVE-2016-2349 impacts BMC Remedy 8.1 SP 2, 9.0, 9.0 SP 1, and 9.1.

  • What is the impact of exploiting CVE-2016-2349?

    Exploiting CVE-2016-2349 allows attackers to reset any user's password without knowing the previous password, leading to unauthorized access.

  • Is there a workaround for CVE-2016-2349?

    Currently, the best approach to mitigate CVE-2016-2349 is to implement the official patches provided by BMC.

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