CVE-2016-4890: Medium severity zoho manageengine servicedesk plus vulnerability

Published Apr 14, 2017
·
Updated

ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating cookies, which makes it easier for attackers to obtain sensitive password information by leveraging access to a cookie.

Affected Software

1 affected component
ZohoCorp Servicedesk Plus<=9.1

Event History

Apr 14, 2017
CVE Published
via MITRE·06:00 PM
Data Sourced
via MITRE·06:00 PM
Description
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Frequently Asked Questions

1

What is the severity of CVE-2016-4890?

CVE-2016-4890 is considered a medium severity vulnerability due to its potential to expose sensitive password information.

2

How do I fix CVE-2016-4890?

To fix CVE-2016-4890, upgrade ZOHO ManageEngine ServiceDesk Plus to version 9.2 or later.

3

What impact does CVE-2016-4890 have on users?

CVE-2016-4890 allows attackers to exploit insecure cookie generation, potentially leading to unauthorized access to sensitive information.

4

Which versions of ServiceDesk Plus are affected by CVE-2016-4890?

CVE-2016-4890 affects ZOHO ManageEngine ServiceDesk Plus versions prior to 9.2.

5

What are the alternatives to using ZOHO ManageEngine ServiceDesk Plus due to CVE-2016-4890?

Consider using other service desk software solutions that prioritize secure cookie handling to avoid vulnerabilities like CVE-2016-4890.

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