CWE
254
Advisory Published
Updated

CVE-2016-4890

First published: Fri Apr 14 2017(Updated: )

ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating cookies, which makes it easier for attackers to obtain sensitive password information by leveraging access to a cookie.

Credit: vultures@jpcert.or.jp

Affected SoftwareAffected VersionHow to fix
zohocorp ServiceDesk plus<=9.1

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Frequently Asked Questions

  • What is the severity of CVE-2016-4890?

    CVE-2016-4890 is considered a medium severity vulnerability due to its potential to expose sensitive password information.

  • How do I fix CVE-2016-4890?

    To fix CVE-2016-4890, upgrade ZOHO ManageEngine ServiceDesk Plus to version 9.2 or later.

  • What impact does CVE-2016-4890 have on users?

    CVE-2016-4890 allows attackers to exploit insecure cookie generation, potentially leading to unauthorized access to sensitive information.

  • Which versions of ServiceDesk Plus are affected by CVE-2016-4890?

    CVE-2016-4890 affects ZOHO ManageEngine ServiceDesk Plus versions prior to 9.2.

  • What are the alternatives to using ZOHO ManageEngine ServiceDesk Plus due to CVE-2016-4890?

    Consider using other service desk software solutions that prioritize secure cookie handling to avoid vulnerabilities like CVE-2016-4890.

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