high
8.8
CWE
94 20
Advisory Published
Updated

CVE-2017-14635: Code Injection

First published: Thu Sep 21 2017(Updated: )

In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.

Credit: cve@mitre.org

Affected SoftwareAffected VersionHow to fix
debian/otrs2
6.0.16-2
6.0.16-2+deb10u1
6.0.32-6
OTRS=3.3.0
OTRS=3.3.0-beta1
OTRS=3.3.0-beta2
OTRS=3.3.0-beta3
OTRS=3.3.0-beta4
OTRS=3.3.0-beta5
OTRS=3.3.0-rc1
OTRS=3.3.1
OTRS=3.3.2
OTRS=3.3.3
OTRS=3.3.4
OTRS=3.3.5
OTRS=3.3.6
OTRS=3.3.7
OTRS=3.3.8
OTRS=3.3.9
OTRS=3.3.10
OTRS=3.3.11
OTRS=3.3.12
OTRS=3.3.13
OTRS=3.3.14
OTRS=3.3.15
OTRS=3.3.16
OTRS=3.3.17
OTRS=4.0.0-beta1
OTRS=4.0.0-beta2
OTRS=4.0.0-beta3
OTRS=4.0.0-beta4
OTRS=4.0.0-beta5
OTRS=4.0.0-rc1
OTRS=4.0.1
OTRS=4.0.2
OTRS=4.0.3
OTRS=4.0.4
OTRS=4.0.5
OTRS=4.0.6
OTRS=4.0.7
OTRS=4.0.8
OTRS=4.0.9
OTRS=4.0.10
OTRS=4.0.11
OTRS=4.0.12
OTRS=4.0.13
OTRS=4.0.14
OTRS=4.0.15
OTRS=4.0.16
OTRS=4.0.17
OTRS=4.0.18
OTRS=4.0.19
OTRS=4.0.20
OTRS=4.0.21
OTRS=4.0.22
OTRS=4.0.23
OTRS=4.0.24
OTRS=5.0.0-beta1
OTRS=5.0.0-beta2
OTRS=5.0.0-beta3
OTRS=5.0.0-beta4
OTRS=5.0.0-beta5
OTRS=5.0.0-rc1
OTRS=5.0.1
OTRS=5.0.2
OTRS=5.0.3
OTRS=5.0.4
OTRS=5.0.5
OTRS=5.0.6
OTRS=5.0.7
OTRS=5.0.8
OTRS=5.0.9
OTRS=5.0.10
OTRS=5.0.11
OTRS=5.0.12
OTRS=5.0.13
OTRS=5.0.14
OTRS=5.0.15
OTRS=5.0.16
OTRS=5.0.17
OTRS=5.0.18
OTRS=5.0.19
OTRS=5.0.20
OTRS=5.0.21
OTRS=5.0.22

Never miss a vulnerability like this again

Sign up to SecAlerts for real-time vulnerability data matched to your software, aggregated from hundreds of sources.

Read MoreStart Free Trial

Reference Links

Frequently Asked Questions

  • What is the severity of CVE-2017-14635?

    CVE-2017-14635 is classified as a medium-severity vulnerability.

  • How do I fix CVE-2017-14635?

    To fix CVE-2017-14635, upgrade to OTRS version 3.3.18 or later, 4.0.25 or later, or 5.0.23 or later.

  • What versions of OTRS are affected by CVE-2017-14635?

    OTRS versions 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23 are affected by CVE-2017-14635.

  • What type of attack does CVE-2017-14635 facilitate?

    CVE-2017-14635 allows remote authenticated users to gain elevated privileges through code injection.

  • Who should be concerned about CVE-2017-14635?

    Administrators and users of OTRS versions earlier than the patched versions should be concerned about CVE-2017-14635.

Company

Resources

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
By using SecAlerts services, you agree to our services end-user license agreement. This website is safeguarded by reCAPTCHA and governed by the Google Privacy Policy and Terms of Service. All names, logos, and brands of products are owned by their respective owners, and any usage of these names, logos, and brands for identification purposes only does not imply endorsement. If you possess any content that requires removal, please get in touch with us.
© 2025 SecAlerts Pty Ltd.
ABN: 70 645 966 203, ACN: 645 966 203