What is the severity of CVE-2017-15864?

CVE-2017-15864 is classified as a medium-severity vulnerability due to the potential exposure of sensitive database information.

How do I fix CVE-2017-15864?

To fix CVE-2017-15864, users should upgrade to OTRS version 6.0.16-2 or later.

What kind of information can be leaked due to CVE-2017-15864?

CVE-2017-15864 can leak sensitive information such as database usernames and passwords through crafted URLs.

Which versions of OTRS are affected by CVE-2017-15864?

CVE-2017-15864 affects OTRS versions from 3.3.x up to and including 3.3.18.

Is CVE-2017-15864 applicable to all Debian versions?

CVE-2017-15864 is specifically applicable to Debian versions 7.0, 8.0, and 9.0 when running the affected versions of OTRS.

Vulnerability/
CVE-2017-15864

high

8.8

16/11/2017

5/8/2024

CVE-2017-15864

First published: Thu Nov 16 2017(Updated: )

In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.

Credit: cve@mitre.org

Affected Software	Affected Version	How to fix
debian/otrs2		6.0.16-2 6.0.16-2+deb10u1 6.0.32-6
OTRS	>=3.3.0<=3.3.18
Debian GNU/Linux	=7.0
Debian GNU/Linux	=8.0
Debian GNU/Linux	=9.0

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Frequently Asked Questions

What is the severity of CVE-2017-15864?
CVE-2017-15864 is classified as a medium-severity vulnerability due to the potential exposure of sensitive database information.
How do I fix CVE-2017-15864?
To fix CVE-2017-15864, users should upgrade to OTRS version 6.0.16-2 or later.
What kind of information can be leaked due to CVE-2017-15864?
CVE-2017-15864 can leak sensitive information such as database usernames and passwords through crafted URLs.
Which versions of OTRS are affected by CVE-2017-15864?
CVE-2017-15864 affects OTRS versions from 3.3.x up to and including 3.3.18.
Is CVE-2017-15864 applicable to all Debian versions?
CVE-2017-15864 is specifically applicable to Debian versions 7.0, 8.0, and 9.0 when running the affected versions of OTRS.

collector/security-tracker-debian
agent/type
collector/mitre-cve
source/MITRE
agent/severity
agent/author
agent/references
agent/last-modified-date
agent/first-publish-date
agent/description
agent/event
agent/source
agent/tags
agent/softwarecombine
collector/nvd-index
agent/software-canonical-lookup-request
package-manager/debian
vendor/otrs
canonical/otrs
version/otrs/3.3.0
version/otrs/3.3.18
vendor/debian
canonical/debian gnu/linux
version/debian gnu/linux/7.0
version/debian gnu/linux/8.0
version/debian gnu/linux/9.0

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Frequently Asked Questions

What is the severity of CVE-2017-15864?
CVE-2017-15864 is classified as a medium-severity vulnerability due to the potential exposure of sensitive database information.
How do I fix CVE-2017-15864?
To fix CVE-2017-15864, users should upgrade to OTRS version 6.0.16-2 or later.
What kind of information can be leaked due to CVE-2017-15864?
CVE-2017-15864 can leak sensitive information such as database usernames and passwords through crafted URLs.
Which versions of OTRS are affected by CVE-2017-15864?
CVE-2017-15864 affects OTRS versions from 3.3.x up to and including 3.3.18.
Is CVE-2017-15864 applicable to all Debian versions?
CVE-2017-15864 is specifically applicable to Debian versions 7.0, 8.0, and 9.0 when running the affected versions of OTRS.