CVE-2017-15864
First published: Thu Nov 16 2017(Updated: )
In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.
Credit: cve@mitre.org
| Affected Software | Affected Version | How to fix |
|---|---|---|
| debian/otrs2 | 6.0.16-2 6.0.16-2+deb10u1 6.0.32-6 | |
| OTRS | >=3.3.0<=3.3.18 | |
| Debian GNU/Linux | =7.0 | |
| Debian GNU/Linux | =8.0 | |
| Debian GNU/Linux | =9.0 |
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Reference Links
- https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
- https://www.debian.org/security/2017/dsa-4047
- https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/
- https://github.com/OTRS/otrs/compare/3bc58ebeb9bdbe8107251a03cf7b9b8cfc515f53...80a0a9a138278d63a2621d146eb3c29e982aa2d5
- https://security-tracker.debian.org/tracker/CVE-2017-15864
Frequently Asked Questions
What is the severity of CVE-2017-15864?
CVE-2017-15864 is classified as a medium-severity vulnerability due to the potential exposure of sensitive database information.
How do I fix CVE-2017-15864?
To fix CVE-2017-15864, users should upgrade to OTRS version 6.0.16-2 or later.
What kind of information can be leaked due to CVE-2017-15864?
CVE-2017-15864 can leak sensitive information such as database usernames and passwords through crafted URLs.
Which versions of OTRS are affected by CVE-2017-15864?
CVE-2017-15864 affects OTRS versions from 3.3.x up to and including 3.3.18.
Is CVE-2017-15864 applicable to all Debian versions?
CVE-2017-15864 is specifically applicable to Debian versions 7.0, 8.0, and 9.0 when running the affected versions of OTRS.
- collector/security-tracker-debian
- agent/type
- collector/mitre-cve
- source/MITRE
- agent/severity
- agent/author
- agent/references
- agent/last-modified-date
- agent/first-publish-date
- agent/description
- agent/event
- agent/source
- agent/tags
- agent/softwarecombine
- collector/nvd-index
- agent/software-canonical-lookup-request
- package-manager/debian
- vendor/otrs
- canonical/otrs
- version/otrs/3.3.0
- version/otrs/3.3.18
- vendor/debian
- canonical/debian gnu/linux
- version/debian gnu/linux/7.0
- version/debian gnu/linux/8.0
- version/debian gnu/linux/9.0