CVE-2017-16664: Code Injection
First published: Tue Nov 21 2017(Updated: )
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.
Credit: cve@mitre.org
| Affected Software | Affected Version | How to fix |
|---|---|---|
| debian/otrs2 | 6.0.16-2 6.0.16-2+deb10u1 6.0.32-6 | |
| OTRS | >=3.3.0<3.3.20 | |
| OTRS | >=4.0.0<4.0.26 | |
| OTRS | >=5.0.0<5.0.24 | |
| Debian GNU/Linux | =7.0 | |
| Debian GNU/Linux | =8.0 | |
| Debian GNU/Linux | =9.0 |
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Reference Links
- https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
- https://www.debian.org/security/2017/dsa-4047
- https://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/
- https://github.com/OTRS/otrs/commit/4c36932d0c42343f21246a107e17a2ebbd9c2c7d
- https://github.com/OTRS/otrs/commit/2e58a4bbd99b2477d72c3b2d9fef009537ab19ce
- https://security-tracker.debian.org/tracker/CVE-2017-16664
Frequently Asked Questions
What is the severity of CVE-2017-16664?
CVE-2017-16664 is considered a critical vulnerability due to the potential for remote code execution by an authenticated attacker.
How do I fix CVE-2017-16664?
To fix CVE-2017-16664, upgrade your OTRS installation to version 5.0.24, 4.0.26, or 3.3.20 or later.
Which versions of OTRS are affected by CVE-2017-16664?
CVE-2017-16664 affects OTRS versions before 5.0.24, 4.0.26, and 3.3.20.
Can an unauthenticated user exploit CVE-2017-16664?
No, an authenticated remote attacker is required to exploit CVE-2017-16664.
What components are affected by CVE-2017-16664?
The vulnerability is found in Kernel/System/Spelling.pm within the OTRS agent interface.
- collector/security-tracker-debian
- agent/type
- collector/mitre-cve
- source/MITRE
- agent/remedy
- agent/last-modified-date
- agent/references
- agent/author
- agent/severity
- agent/event
- agent/description
- agent/first-publish-date
- agent/source
- agent/weakness
- agent/softwarecombine
- agent/tags
- collector/nvd-index
- agent/software-canonical-lookup-request
- package-manager/debian
- vendor/otrs
- canonical/otrs
- version/otrs/3.3.0
- version/otrs/4.0.0
- version/otrs/5.0.0
- vendor/debian
- canonical/debian gnu/linux
- version/debian gnu/linux/7.0
- version/debian gnu/linux/8.0
- version/debian gnu/linux/9.0