CVE-2017-6626: Infoleak
First published: Wed May 03 2017(Updated: )
A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.
Credit: ykramarz@cisco.com
| Affected Software | Affected Version | How to fix |
|---|---|---|
| Cisco IP Contact Center Enterprise | =11.5\(1\) | |
| Cisco IP Contact Center Enterprise | =11.6\(1\) |
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Reference Links
Frequently Asked Questions
What is the severity of CVE-2017-6626?
CVE-2017-6626 has a high severity rating due to the potential for remote attackers to access sensitive agent information.
How do I fix CVE-2017-6626?
To fix CVE-2017-6626, upgrade your Cisco Finesse Notification Service to the latest patched version as recommended by Cisco.
What systems are affected by CVE-2017-6626?
CVE-2017-6626 affects Cisco Unified Contact Center Enterprise versions 11.5(1) and 11.6(1).
Can CVE-2017-6626 be exploited remotely?
Yes, CVE-2017-6626 can be exploited by unauthenticated remote attackers to retrieve information from agents.
What is the cause of CVE-2017-6626?
CVE-2017-6626 is caused by the existence of a user account that is improperly managed, allowing unauthorized data access.
- agent/severity
- agent/weakness
- agent/author
- agent/type
- agent/description
- agent/references
- agent/event
- agent/first-publish-date
- agent/last-modified-date
- agent/softwarecombine
- agent/tags
- collector/nvd-index
- agent/software-canonical-lookup-request
- vendor/cisco
- canonical/cisco ip contact center enterprise
- version/cisco ip contact center enterprise/11.5\(1\)
- version/cisco ip contact center enterprise/11.6\(1\)