CVE-2018-10198: Infoleak
First published: Wed Jun 06 2018(Updated: )
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
Credit: cve@mitre.org
| Affected Software | Affected Version | How to fix |
|---|---|---|
| OTRS | >=6.0.0<6.0.7 |
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Reference Links
Frequently Asked Questions
What is the severity of CVE-2018-10198?
CVE-2018-10198 is considered a medium severity vulnerability due to the potential unauthorized disclosure of internal ticket information.
How do I fix CVE-2018-10198?
To fix CVE-2018-10198, upgrade OTRS to version 6.0.7 or later.
Who is affected by CVE-2018-10198?
OTRS 6.0.x installations prior to 6.0.7 that allow customers to view ticket overviews are affected by CVE-2018-10198.
What type of vulnerability is CVE-2018-10198?
CVE-2018-10198 is a disclosure vulnerability that affects customer ticket information.
What can an attacker do with CVE-2018-10198?
An attacker can disclose internal article information related to their own customer tickets if they are logged in.
- agent/type
- collector/mitre-cve
- source/MITRE
- agent/remedy
- agent/weakness
- agent/references
- agent/severity
- agent/last-modified-date
- agent/author
- agent/description
- agent/first-publish-date
- agent/event
- agent/source
- agent/tags
- collector/nvd-index
- agent/software-canonical-lookup-request
- agent/softwarecombine
- vendor/otrs
- canonical/otrs
- version/otrs/6.0.0