What is the severity of CVE-2018-11563?

CVE-2018-11563 has been classified as a critical vulnerability due to its potential for remote code execution through crafted emails.

How do I fix CVE-2018-11563?

To fix CVE-2018-11563, you should upgrade your OTRS installation to version 6.0.8 or later.

Which versions of OTRS are affected by CVE-2018-11563?

CVE-2018-11563 affects OTRS versions from 6.0.0 to 6.0.7 inclusive.

Can CVE-2018-11563 affect Debian systems?

Yes, CVE-2018-11563 can affect Debian systems that have the vulnerable version of OTRS installed.

What impact does CVE-2018-11563 have on users?

CVE-2018-11563 allows attackers to execute arbitrary code in the context of logged-in users' browsers, compromising user data and session integrity.

Vulnerability/
CVE-2018-11563

medium

4.9

8/7/2019

5/8/2024

CVE-2018-11563

First published: Mon Jul 08 2019(Updated: )

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.

Credit: cve@mitre.org

Affected Software	Affected Version	How to fix
OTRS	>=6.0.0<=6.0.7
Debian GNU/Linux	=8.0

Remedy

https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/

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Reference Links

Frequently Asked Questions

What is the severity of CVE-2018-11563?
CVE-2018-11563 has been classified as a critical vulnerability due to its potential for remote code execution through crafted emails.
How do I fix CVE-2018-11563?
To fix CVE-2018-11563, you should upgrade your OTRS installation to version 6.0.8 or later.
Which versions of OTRS are affected by CVE-2018-11563?
CVE-2018-11563 affects OTRS versions from 6.0.0 to 6.0.7 inclusive.
Can CVE-2018-11563 affect Debian systems?
Yes, CVE-2018-11563 can affect Debian systems that have the vulnerable version of OTRS installed.
What impact does CVE-2018-11563 have on users?
CVE-2018-11563 allows attackers to execute arbitrary code in the context of logged-in users' browsers, compromising user data and session integrity.

agent/references
agent/type
collector/mitre-cve
source/MITRE
agent/severity
agent/author
agent/remedy
agent/last-modified-date
agent/description
agent/first-publish-date
agent/event
agent/source
agent/tags
agent/softwarecombine
collector/nvd-index
agent/software-canonical-lookup-request
vendor/otrs
canonical/otrs
version/otrs/6.0.0
version/otrs/6.0.7
vendor/debian
canonical/debian gnu/linux
version/debian gnu/linux/8.0

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Frequently Asked Questions

What is the severity of CVE-2018-11563?
CVE-2018-11563 has been classified as a critical vulnerability due to its potential for remote code execution through crafted emails.
How do I fix CVE-2018-11563?
To fix CVE-2018-11563, you should upgrade your OTRS installation to version 6.0.8 or later.
Which versions of OTRS are affected by CVE-2018-11563?
CVE-2018-11563 affects OTRS versions from 6.0.0 to 6.0.7 inclusive.
Can CVE-2018-11563 affect Debian systems?
Yes, CVE-2018-11563 can affect Debian systems that have the vulnerable version of OTRS installed.
What impact does CVE-2018-11563 have on users?
CVE-2018-11563 allows attackers to execute arbitrary code in the context of logged-in users' browsers, compromising user data and session integrity.