CVE-2018-17883: XSS
First published: Sat Apr 15 2023(Updated: )
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.
Credit: cve@mitre.org
| Affected Software | Affected Version | How to fix |
|---|---|---|
| Otrs Otrs | >=6.0.0<6.0.12 |
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Reference Links
Frequently Asked Questions
What is the vulnerability ID of the OTRS vulnerability?
The vulnerability ID of the OTRS vulnerability is CVE-2018-17883.
What is the severity of CVE-2018-17883?
The severity of CVE-2018-17883 is medium with a CVSS score of 6.1.
How does CVE-2018-17883 affect Open Ticket Request System (OTRS)?
CVE-2018-17883 affects OTRS versions 6.0.x before 6.0.12.
What can an attacker do with CVE-2018-17883?
An attacker could send a malicious email link to an OTRS system or an agent, which could cause the execution of JavaScript in the context of OTRS if a logged-in agent opens the link.
How can I fix CVE-2018-17883?
To fix CVE-2018-17883, update your OTRS installation to version 6.0.12 or newer.
- collector/nvd-index
- agent/weakness
- agent/severity
- agent/references
- agent/author
- agent/type
- agent/event
- agent/description
- agent/remedy
- agent/last-modified-date
- agent/softwarecombine
- agent/first-publish-date
- agent/tags
- collector/mitre-cve
- source/MITRE
- vendor/otrs
- canonical/otrs otrs
- version/otrs otrs/6.0.0