CWE
425
Advisory Published
Updated

CVE-2018-19143

First published: Sun Nov 11 2018(Updated: )

Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.

Credit: cve@mitre.org

Affected SoftwareAffected VersionHow to fix
OTRS>=4.0.0<4.0.33
OTRS>=5.0.0<5.0.31
OTRS>=6.0.0<6.0.13
Debian=8.0

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Frequently Asked Questions

  • What is the severity of CVE-2018-19143?

    CVE-2018-19143 is classified as a medium severity vulnerability due to its potential impact on file deletion by authenticated users.

  • How do I fix CVE-2018-19143?

    To fix CVE-2018-19143, upgrade to OTRS 4.0.33, 5.0.31, or 6.0.13 or later versions.

  • What versions of OTRS are affected by CVE-2018-19143?

    CVE-2018-19143 affects OTRS versions 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13.

  • Can authenticated users exploit CVE-2018-19143?

    Yes, CVE-2018-19143 allows authenticated users to exploit the vulnerability to delete files due to mishandled upload caching.

  • Is there a patch available for CVE-2018-19143?

    Yes, a security update is available that addresses CVE-2018-19143 by providing patched versions of OTRS.

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