First published: Sun Nov 11 2018(Updated: )
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
Credit: cve@mitre.org
Affected Software | Affected Version | How to fix |
---|---|---|
OTRS | >=4.0.0<4.0.33 | |
OTRS | >=5.0.0<5.0.31 | |
OTRS | >=6.0.0<6.0.13 | |
Debian | =8.0 |
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CVE-2018-19143 is classified as a medium severity vulnerability due to its potential impact on file deletion by authenticated users.
To fix CVE-2018-19143, upgrade to OTRS 4.0.33, 5.0.31, or 6.0.13 or later versions.
CVE-2018-19143 affects OTRS versions 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13.
Yes, CVE-2018-19143 allows authenticated users to exploit the vulnerability to delete files due to mishandled upload caching.
Yes, a security update is available that addresses CVE-2018-19143 by providing patched versions of OTRS.