CVE-2018-7567: Malicious File Upload
DISPUTED In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary."
Affected Software
Event History
Frequently Asked Questions
What is the severity of CVE-2018-7567?
CVE-2018-7567 is considered to be a serious vulnerability due to its potential for Blind Remote Code Execution.
How do I fix CVE-2018-7567?
To mitigate CVE-2018-7567, it is recommended to update OTRS to the latest stable version that addresses this vulnerability.
Who is affected by CVE-2018-7567?
CVE-2018-7567 affects authenticated administrators using OTRS versions 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1.
What type of vulnerability is CVE-2018-7567?
CVE-2018-7567 is classified as a Blind Remote Code Execution vulnerability.
What can an attacker do with CVE-2018-7567?
An attacker exploiting CVE-2018-7567 can execute arbitrary commands on the server by loading a malicious opm file.