First published: Tue Mar 10 2020(Updated: )
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.
Credit: cve@mitre.org
Affected Software | Affected Version | How to fix |
---|---|---|
OTRS | >=7.0.0<=7.0.6 |
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CVE-2019-10065 is classified as a medium severity vulnerability.
To fix CVE-2019-10065, update your OTRS installation to version 7.0.7 or later.
CVE-2019-10065 affects OTRS versions 7.0.0 to 7.0.6 when used by customer users.
CVE-2019-10065 exploits the search result screens in OTRS to disclose internal FAQ information.
Mitigation of CVE-2019-10065 involves restricting customer user access to sensitive information.