What is the severity of CVE-2019-10066?

CVE-2019-10066 is rated as a high severity vulnerability due to the potential for unauthorized calendar appointments to be created by logged-in agents.

How do I fix CVE-2019-10066?

To fix CVE-2019-10066, upgrade your OTRS installation to version 7.0.7 or higher, or to version 6.0.18 or higher.

Who is affected by CVE-2019-10066?

CVE-2019-10066 affects users of OTRS versions 5.0.x through 5.0.12, 6.0.x through 6.0.17, and 7.x through 7.0.6.

What type of attack is possible with CVE-2019-10066?

An attacker with agent permissions can exploit CVE-2019-10066 to create a specially crafted calendar appointment that may affect the integrity of the calendar.

Is there a workaround for CVE-2019-10066?

There is no official workaround for CVE-2019-10066, and users are encouraged to upgrade to secure versions of OTRS.

Vulnerability/
CVE-2019-10066

medium

5.4

CWE

21/5/2019

4/8/2024

CVE-2019-10066: XSS

First published: Tue May 21 2019(Updated: )

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.

Credit: cve@mitre.org

Affected Software	Affected Version	How to fix
OTRS	>=5.0.0<=5.0.12
OTRS	>=6.0.0<=6.0.17
OTRS	>=7.0.0<=7.0.6

Remedy

https://community.otrs.com/security-advisory-2019-06-security-update-for-otrs-framework/

Never miss a vulnerability like this again

Reference Links

https://community.otrs.com/security-advisory-2019-06-security-update-for-otrs-framework/

Frequently Asked Questions

What is the severity of CVE-2019-10066?
CVE-2019-10066 is rated as a high severity vulnerability due to the potential for unauthorized calendar appointments to be created by logged-in agents.
How do I fix CVE-2019-10066?
To fix CVE-2019-10066, upgrade your OTRS installation to version 7.0.7 or higher, or to version 6.0.18 or higher.
Who is affected by CVE-2019-10066?
CVE-2019-10066 affects users of OTRS versions 5.0.x through 5.0.12, 6.0.x through 6.0.17, and 7.x through 7.0.6.
What type of attack is possible with CVE-2019-10066?
An attacker with agent permissions can exploit CVE-2019-10066 to create a specially crafted calendar appointment that may affect the integrity of the calendar.
Is there a workaround for CVE-2019-10066?
There is no official workaround for CVE-2019-10066, and users are encouraged to upgrade to secure versions of OTRS.

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version/otrs/6.0.17
version/otrs/7.0.0
version/otrs/7.0.6

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