CVE-2019-15004: Path Traversal
First published: Thu Nov 07 2019(Updated: )
The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.
Credit: security@atlassian.com
| Affected Software | Affected Version | How to fix |
|---|---|---|
| Atlassian Jira Service Desk | <3.9.17 | |
| Atlassian Jira Service Desk | <3.9.17 | |
| Atlassian Jira Service Desk | >=3.10.0<3.16.10 | |
| Atlassian Jira Service Desk | >=3.10.0<3.16.10 | |
| Atlassian Jira Service Desk | >=4.0.0<4.2.6 | |
| Atlassian Jira Service Desk | >=4.0.0<4.2.6 | |
| Atlassian Jira Service Desk | >=4.3.0<4.3.5 | |
| Atlassian Jira Service Desk | >=4.3.0<4.3.5 | |
| Atlassian Jira Service Desk | >=4.4.0<4.4.3 | |
| Atlassian Jira Service Desk | >=4.4.0<4.4.3 | |
| Atlassian Jira Service Desk | >=4.5.0<4.5.1 | |
| Atlassian Jira Service Desk | >=4.5.0<4.5.1 |
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Reference Links
Frequently Asked Questions
What is CVE-2019-15004?
CVE-2019-15004 is a vulnerability in Atlassian Jira Service Desk Server and Jira Service Desk Data Center that allows remote attackers with portal access to view arbitrary documents on the file system.
How severe is CVE-2019-15004?
CVE-2019-15004 has a severity rating of 7.5 (High).
What is the affected software for CVE-2019-15004?
The affected software for CVE-2019-15004 is Atlassian Jira Service Desk Server and Jira Service Desk Data Center versions before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1.
How can I fix CVE-2019-15004?
To fix CVE-2019-15004, it is recommended to upgrade Atlassian Jira Service Desk Server and Jira Service Desk Data Center to version 3.9.17, 3.16.10, 4.2.6, 4.3.5, 4.4.3, or 4.5.1.
Where can I find more information about CVE-2019-15004?
More information about CVE-2019-15004 can be found at the following references: - [Packet Storm](http://packetstormsecurity.com/files/155214/Jira-Service-Desk-Server-Data-Center-Path-Traversal.html) - [Atlassian Jira Issue](https://jira.atlassian.com/browse/JSDSERVER-6589) - [SecLists](https://seclists.org/bugtraq/2019/Nov/9)
- collector/nvd-index
- agent/severity
- agent/weakness
- agent/author
- agent/references
- agent/tags
- agent/type
- agent/event
- agent/description
- agent/first-publish-date
- agent/softwarecombine
- agent/last-modified-date
- vendor/atlassian
- canonical/atlassian jira service desk
- version/atlassian jira service desk/3.10.0
- version/atlassian jira service desk/4.0.0
- version/atlassian jira service desk/4.3.0
- version/atlassian jira service desk/4.4.0
- version/atlassian jira service desk/4.5.0