Advisory Published


First published: Fri Nov 08 2019(Updated: )

The Atlassian Troubleshooting and Support Tools plugin prior to version 1.17.2 allows an unprivileged user to initiate periodic log scans and send the results to a user-specified email address due to a missing authorization check. The email message may contain configuration information about the application that the plugin is installed into. A vulnerable version of the plugin is included with Bitbucket Server / Data Center before 6.6.0, Confluence Server / Data Center before 7.0.1, Jira Server / Data Center before 8.3.2, Crowd / Crowd Data Center before 3.6.0, Fisheye before 4.7.2, Crucible before 4.7.2, and Bamboo before 6.10.2.


Affected SoftwareAffected VersionHow to fix
Atlassian Troubleshooting and Support<1.17.2
Atlassian Bamboo<6.10.2
Atlassian Bitbucket<6.6.0
Atlassian Confluence<7.0.1
Atlassian Crowd<3.6.0
Atlassian Crucible<4.7.2
Atlassian FishEye<4.7.2
Atlassian JIRA<8.3.2

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Frequently Asked Questions

  • What is the vulnerability ID for this issue?

    The vulnerability ID for this issue is CVE-2019-15005.

  • What is the severity of CVE-2019-15005?

    The severity of CVE-2019-15005 is medium with a CVSS score of 4.3.

  • Which software products are affected by CVE-2019-15005?

    The following Atlassian products are affected by CVE-2019-15005: Atlassian Troubleshooting and Support, Atlassian Bamboo, Atlassian Bitbucket, Atlassian Confluence, Atlassian Crowd, Atlassian Crucible, Atlassian FishEye, Atlassian JIRA.

  • How can an unprivileged user exploit CVE-2019-15005?

    An unprivileged user can exploit CVE-2019-15005 by initiating periodic log scans and sending the results to a user-specified email address.

  • Is there a fix available for CVE-2019-15005?

    Yes, a fix for CVE-2019-15005 is available in version 1.17.2 of the Atlassian Troubleshooting and Support Tools plugin.


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