7.8
CWE
755 399
Advisory Published
Updated

CVE-2019-1635: Cisco IP Phone 7800 Series and 8800 Series Session Initiation Protocol XML Denial of Service Vulnerability

First published: Fri May 03 2019(Updated: )

A vulnerability in the call-handling functionality of Session Initiation Protocol (SIP) Software for Cisco IP Phone 7800 Series and 8800 Series could allow an unauthenticated, remote attacker to cause an affected phone to reload unexpectedly, resulting in a temporary denial of service (DoS) condition. The vulnerability is due to incomplete error handling when XML data within a SIP packet is parsed. An attacker could exploit this vulnerability by sending a SIP packet that contains a malicious XML payload to an affected phone. A successful exploit could allow the attacker to cause the affected phone to reload unexpectedly, resulting in a temporary DoS condition.

Credit: ykramarz@cisco.com ykramarz@cisco.com

Affected SoftwareAffected VersionHow to fix
Cisco IP Conference Phone 7832 Firmware=9.3\(4\)sr3
Cisco IP Conference Phone 7832 Firmware=10.3\(1\)sr4b
Cisco IP Conference Phone 7832 Firmware=11.0\(4\)sr2
Cisco IP Conference Phone 7832 Firmware=12.1\(1\)sr1
Cisco IP Conference Phone 7832 Firmware
Cisco IP Conference Phone 8832=9.3\(4\)sr3
Cisco IP Conference Phone 8832=10.3\(1\)sr4b
Cisco IP Conference Phone 8832=11.0\(4\)sr2
Cisco IP Conference Phone 8832=12.1\(1\)sr1
Cisco IP Conference Phone 8832 Firmware
Cisco IP Phone 7811 firmware=9.3\(4\)sr3
Cisco IP Phone 7811 firmware=10.3\(1\)sr4b
Cisco IP Phone 7811 firmware=11.0\(4\)sr2
Cisco IP Phone 7811 firmware=12.1\(1\)sr1
Cisco IP Phone 7811 firmware
Cisco IP Phone 7821 firmware=9.3\(4\)sr3
Cisco IP Phone 7821 firmware=10.3\(1\)sr4b
Cisco IP Phone 7821 firmware=11.0\(4\)sr2
Cisco IP Phone 7821 firmware=12.1\(1\)sr1
Cisco IP Phone 7821 firmware
Cisco IP Phone 7841 firmware=9.3\(4\)sr3
Cisco IP Phone 7841 firmware=10.3\(1\)sr4b
Cisco IP Phone 7841 firmware=11.0\(4\)sr2
Cisco IP Phone 7841 firmware=12.1\(1\)sr1
Cisco IP Phone 7841 firmware
Cisco IP Phone 7861 firmware=9.3\(4\)sr3
Cisco IP Phone 7861 firmware=10.3\(1\)sr4b
Cisco IP Phone 7861 firmware=11.0\(4\)sr2
Cisco IP Phone 7861 firmware=12.1\(1\)sr1
Cisco IP Phone 7861 firmware
Cisco IP Phone 8811 firmware=9.3\(4\)sr3
Cisco IP Phone 8811 firmware=10.3\(1\)sr4b
Cisco IP Phone 8811 firmware=11.0\(4\)sr2
Cisco IP Phone 8811 firmware=12.1\(1\)sr1
Cisco IP Phone 8811 firmware
Cisco IP Phone 8841 firmware=9.3\(4\)sr3
Cisco IP Phone 8841 firmware=10.3\(1\)sr4b
Cisco IP Phone 8841 firmware=11.0\(4\)sr2
Cisco IP Phone 8841 firmware=12.1\(1\)sr1
Cisco IP Phone 8841 firmware
Cisco IP Phone 8845 firmware=9.3\(4\)sr3
Cisco IP Phone 8845 firmware=10.3\(1\)sr4b
Cisco IP Phone 8845 firmware=11.0\(4\)sr2
Cisco IP Phone 8845 firmware=12.1\(1\)sr1
Cisco IP Phone 8845 firmware
Cisco IP Phone 8851 firmware=9.3\(4\)sr3
Cisco IP Phone 8851 firmware=10.3\(1\)sr4b
Cisco IP Phone 8851 firmware=11.0\(4\)sr2
Cisco IP Phone 8851 firmware=12.1\(1\)sr1
Cisco IP Phone 8851 firmware
cisco ip phone 8861 firmware=9.3\(4\)sr3
cisco ip phone 8861 firmware=10.3\(1\)sr4b
cisco ip phone 8861 firmware=11.0\(4\)sr2
cisco ip phone 8861 firmware=12.1\(1\)sr1
Cisco IP Phone 8861 Firmware 3PCC
cisco ip phone 8865 firmware=9.3\(4\)sr3
cisco ip phone 8865 firmware=10.3\(1\)sr4b
cisco ip phone 8865 firmware=11.0\(4\)sr2
cisco ip phone 8865 firmware=12.1\(1\)sr1
cisco ip phone 8865
Cisco Unified IP Conference Phone 8831=9.3\(4\)sr3
Cisco Unified IP Conference Phone 8831=10.3\(1\)sr4b
Cisco Unified IP Conference Phone 8831=11.0\(4\)sr2
Cisco Unified IP Conference Phone 8831=12.1\(1\)sr1
Cisco Unified IP Conference Phone 8831
Cisco Unified IP 8831 Conference Phone for Third-Party Call Control Firmware=9.3\(4\)sr3
Cisco Unified IP 8831 Conference Phone for Third-Party Call Control Firmware=10.3\(1\)sr4b
Cisco Unified IP 8831 Conference Phone for Third-Party Call Control Firmware=11.0\(4\)sr2
Cisco Unified IP 8831 Conference Phone for Third-Party Call Control Firmware=12.1\(1\)sr1
Cisco Unified IP 8831 Conference Phone for Third-Party Call Control Firmware
Cisco Wireless IP Phone 8821-EX firmware=9.3\(4\)sr3
Cisco Wireless IP Phone 8821-EX firmware=10.3\(1\)sr4b
Cisco Wireless IP Phone 8821-EX firmware=11.0\(4\)sr2
Cisco Wireless IP Phone 8821-EX firmware=12.1\(1\)sr1
Cisco Wireless IP Phone 8821-EX
Cisco Wireless IP Phone 8821-EX firmware=9.3\(4\)sr3
Cisco Wireless IP Phone 8821-EX firmware=10.3\(1\)sr4b
Cisco Wireless IP Phone 8821-EX firmware=11.0\(4\)sr2
Cisco Wireless IP Phone 8821-EX firmware=12.1\(1\)sr1
Cisco Wireless IP Phone 8821-EX firmware
All of
Any of
Cisco IP Conference Phone 7832 Firmware=9.3\(4\)sr3
Cisco IP Conference Phone 7832 Firmware=10.3\(1\)sr4b
Cisco IP Conference Phone 7832 Firmware=11.0\(4\)sr2
Cisco IP Conference Phone 7832 Firmware=12.1\(1\)sr1
Cisco IP Conference Phone 7832 Firmware
All of
Any of
Cisco IP Conference Phone 8832=9.3\(4\)sr3
Cisco IP Conference Phone 8832=10.3\(1\)sr4b
Cisco IP Conference Phone 8832=11.0\(4\)sr2
Cisco IP Conference Phone 8832=12.1\(1\)sr1
Cisco IP Conference Phone 8832 Firmware
All of
Any of
Cisco IP Phone 7811 firmware=9.3\(4\)sr3
Cisco IP Phone 7811 firmware=10.3\(1\)sr4b
Cisco IP Phone 7811 firmware=11.0\(4\)sr2
Cisco IP Phone 7811 firmware=12.1\(1\)sr1
Cisco IP Phone 7811 firmware
All of
Any of
Cisco IP Phone 7821 firmware=9.3\(4\)sr3
Cisco IP Phone 7821 firmware=10.3\(1\)sr4b
Cisco IP Phone 7821 firmware=11.0\(4\)sr2
Cisco IP Phone 7821 firmware=12.1\(1\)sr1
Cisco IP Phone 7821 firmware
All of
Any of
Cisco IP Phone 7841 firmware=9.3\(4\)sr3
Cisco IP Phone 7841 firmware=10.3\(1\)sr4b
Cisco IP Phone 7841 firmware=11.0\(4\)sr2
Cisco IP Phone 7841 firmware=12.1\(1\)sr1
Cisco IP Phone 7841 firmware
All of
Any of
Cisco IP Phone 7861 firmware=9.3\(4\)sr3
Cisco IP Phone 7861 firmware=10.3\(1\)sr4b
Cisco IP Phone 7861 firmware=11.0\(4\)sr2
Cisco IP Phone 7861 firmware=12.1\(1\)sr1
Cisco IP Phone 7861 firmware
All of
Any of
Cisco IP Phone 8811 firmware=9.3\(4\)sr3
Cisco IP Phone 8811 firmware=10.3\(1\)sr4b
Cisco IP Phone 8811 firmware=11.0\(4\)sr2
Cisco IP Phone 8811 firmware=12.1\(1\)sr1
Cisco IP Phone 8811 firmware
All of
Any of
Cisco IP Phone 8841 firmware=9.3\(4\)sr3
Cisco IP Phone 8841 firmware=10.3\(1\)sr4b
Cisco IP Phone 8841 firmware=11.0\(4\)sr2
Cisco IP Phone 8841 firmware=12.1\(1\)sr1
Cisco IP Phone 8841 firmware
All of
Any of
Cisco IP Phone 8845 firmware=9.3\(4\)sr3
Cisco IP Phone 8845 firmware=10.3\(1\)sr4b
Cisco IP Phone 8845 firmware=11.0\(4\)sr2
Cisco IP Phone 8845 firmware=12.1\(1\)sr1
Cisco IP Phone 8845 firmware
All of
Any of
Cisco IP Phone 8851 firmware=9.3\(4\)sr3
Cisco IP Phone 8851 firmware=10.3\(1\)sr4b
Cisco IP Phone 8851 firmware=11.0\(4\)sr2
Cisco IP Phone 8851 firmware=12.1\(1\)sr1
Cisco IP Phone 8851 firmware
All of
Any of
cisco ip phone 8861 firmware=9.3\(4\)sr3
cisco ip phone 8861 firmware=10.3\(1\)sr4b
cisco ip phone 8861 firmware=11.0\(4\)sr2
cisco ip phone 8861 firmware=12.1\(1\)sr1
Cisco IP Phone 8861 Firmware 3PCC
All of
Any of
cisco ip phone 8865 firmware=9.3\(4\)sr3
cisco ip phone 8865 firmware=10.3\(1\)sr4b
cisco ip phone 8865 firmware=11.0\(4\)sr2
cisco ip phone 8865 firmware=12.1\(1\)sr1
cisco ip phone 8865
All of
Any of
Cisco Unified IP Conference Phone 8831=9.3\(4\)sr3
Cisco Unified IP Conference Phone 8831=10.3\(1\)sr4b
Cisco Unified IP Conference Phone 8831=11.0\(4\)sr2
Cisco Unified IP Conference Phone 8831=12.1\(1\)sr1
Cisco Unified IP Conference Phone 8831
All of
Any of
Cisco Unified IP 8831 Conference Phone for Third-Party Call Control Firmware=9.3\(4\)sr3
Cisco Unified IP 8831 Conference Phone for Third-Party Call Control Firmware=10.3\(1\)sr4b
Cisco Unified IP 8831 Conference Phone for Third-Party Call Control Firmware=11.0\(4\)sr2
Cisco Unified IP 8831 Conference Phone for Third-Party Call Control Firmware=12.1\(1\)sr1
Cisco Unified IP 8831 Conference Phone for Third-Party Call Control Firmware
All of
Any of
Cisco Wireless IP Phone 8821-EX firmware=9.3\(4\)sr3
Cisco Wireless IP Phone 8821-EX firmware=10.3\(1\)sr4b
Cisco Wireless IP Phone 8821-EX firmware=11.0\(4\)sr2
Cisco Wireless IP Phone 8821-EX firmware=12.1\(1\)sr1
Cisco Wireless IP Phone 8821-EX
All of
Any of
Cisco Wireless IP Phone 8821-EX firmware=9.3\(4\)sr3
Cisco Wireless IP Phone 8821-EX firmware=10.3\(1\)sr4b
Cisco Wireless IP Phone 8821-EX firmware=11.0\(4\)sr2
Cisco Wireless IP Phone 8821-EX firmware=12.1\(1\)sr1
Cisco Wireless IP Phone 8821-EX firmware

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Frequently Asked Questions

  • What is the severity of CVE-2019-1635?

    The severity of CVE-2019-1635 is classified as high, reflecting its potential to cause a denial of service by reloading affected Cisco IP phones.

  • How do I fix CVE-2019-1635?

    To fix CVE-2019-1635, update the firmware of affected Cisco IP phones to the latest version provided by Cisco.

  • Which devices are affected by CVE-2019-1635?

    CVE-2019-1635 affects various models in the Cisco IP Phone 7800 and 8800 series, including specific firmware versions.

  • Can CVE-2019-1635 be exploited remotely?

    Yes, CVE-2019-1635 can be exploited by an unauthenticated, remote attacker.

  • What is the impact of CVE-2019-1635?

    The impact of CVE-2019-1635 is a temporary denial of service, causing affected phones to unexpectedly reload.

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