What is the vulnerability ID for this BMC Remedy ITSM Suite vulnerability?

The vulnerability ID for this BMC Remedy ITSM Suite vulnerability is CVE-2019-16755.

What is the severity level of CVE-2019-16755?

CVE-2019-16755 has a severity level of critical.

What software versions are affected by CVE-2019-16755?

DWP versions 3.x to 18.x (up to exclusive) of BMC Remedy ITSM Suite are affected by CVE-2019-16755.

How can remote attackers exploit CVE-2019-16755?

Remote attackers can exploit CVE-2019-16755 to perform pre-authenticated remote command execution on the targeted operating system running the BMC Remedy ITSM Suite.

Where can I find more information about CVE-2019-16755?

You can find more information about CVE-2019-16755 on the BMC website at the following URL: [link](https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=kA21O000000gnYQSAY&type=Solution).

Vulnerability/
CVE-2019-16755

critical

9.8

CWE

502

26/9/2019

5/8/2024

CVE-2019-16755

First published: Thu Sep 26 2019(Updated: )

BMC Remedy ITSM Suite is prone to unspecified vulnerabilities in both DWP and SmartIT components, which can permit remote attackers to perform pre-authenticated remote commands execution on the Operating System running the targeted application. Affected DWP versions: versions: 3.x to 18.x, all versions, service packs, and patches are affected by this vulnerability. Affected SmartIT versions: 1.x, 2.0, 18.05, 18.08, and 19.02, all versions, service packs, and patches are affected by this vulnerability.

Credit: cve@mitre.org

Affected Software	Affected Version	How to fix
Bmc Myit Digital Workplace	<18.08.00

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Reference Links

https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=kA21O000000gnYQSAY&type=Solution

Frequently Asked Questions

What is the vulnerability ID for this BMC Remedy ITSM Suite vulnerability?
The vulnerability ID for this BMC Remedy ITSM Suite vulnerability is CVE-2019-16755.
What is the severity level of CVE-2019-16755?
CVE-2019-16755 has a severity level of critical.
What software versions are affected by CVE-2019-16755?
DWP versions 3.x to 18.x (up to exclusive) of BMC Remedy ITSM Suite are affected by CVE-2019-16755.
How can remote attackers exploit CVE-2019-16755?
Remote attackers can exploit CVE-2019-16755 to perform pre-authenticated remote command execution on the targeted operating system running the BMC Remedy ITSM Suite.
Where can I find more information about CVE-2019-16755?
You can find more information about CVE-2019-16755 on the BMC website at the following URL: [link](https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=kA21O000000gnYQSAY&type=Solution).

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