7.8
CWE
1236
Advisory Published
Updated

CVE-2019-20002

First published: Mon Apr 27 2020(Updated: )

Formula Injection exists in the export feature in SolarWinds WebHelpDesk 12.7.1 via a value (provided by a low-privileged user in the Subject field of a help request form) that is mishandled in a TicketActions/view?tab=group TSV export by an admin user.

Credit: cve@mitre.org

Affected SoftwareAffected VersionHow to fix
SolarWinds=12.7.1

Never miss a vulnerability like this again

Sign up to SecAlerts for real-time vulnerability data matched to your software, aggregated from hundreds of sources.

Frequently Asked Questions

  • What is the severity of CVE-2019-20002?

    CVE-2019-20002 has a medium severity rating due to the risk of formula injection attacks affecting data integrity.

  • How do I fix CVE-2019-20002?

    To fix CVE-2019-20002, update to the latest version of SolarWinds WebHelpDesk that addresses this vulnerability.

  • Who is affected by CVE-2019-20002?

    CVE-2019-20002 affects users of SolarWinds WebHelpDesk version 12.7.1.

  • What is formula injection in the context of CVE-2019-20002?

    Formula injection in CVE-2019-20002 refers to the unauthorized manipulation of exported data through help request form inputs.

  • Can a low-privileged user trigger CVE-2019-20002?

    Yes, a low-privileged user can trigger CVE-2019-20002 by inputting values in the Subject field of the help request form.

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
By using SecAlerts services, you agree to our services end-user license agreement. This website is safeguarded by reCAPTCHA and governed by the Google Privacy Policy and Terms of Service. All names, logos, and brands of products are owned by their respective owners, and any usage of these names, logos, and brands for identification purposes only does not imply endorsement. If you possess any content that requires removal, please get in touch with us.
© 2025 SecAlerts Pty Ltd.
ABN: 70 645 966 203, ACN: 645 966 203