What is the severity of CVE-2019-9751?

CVE-2019-9751 is considered a medium severity vulnerability.

How do I fix CVE-2019-9751?

To fix CVE-2019-9751, upgrade to OTRS version 6.0.17 or 7.0.5 or later.

Who is affected by CVE-2019-9751?

CVE-2019-9751 affects OTRS versions 6.x prior to 6.0.17 and 7.x prior to 7.0.5.

What type of vulnerability is CVE-2019-9751?

CVE-2019-9751 is a cross-site scripting (XSS) vulnerability.

What can an attacker do with CVE-2019-9751?

An attacker logged in as an admin user can manipulate the URL to execute JavaScript in the context of OTRS.

Vulnerability/
CVE-2019-9751

medium

4.8

CWE

13/3/2019

3/10/2022

21/11/2024

CVE-2019-9751: XSS

First published: Wed Mar 13 2019(Updated: )

An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.

Credit: cve@mitre.org cve@mitre.org

Affected Software	Affected Version	How to fix
OTRS	>=6.0.0<6.0.17
OTRS	>=7.0.0<7.0.5

Remedy

https://community.otrs.com/security-advisory-2019-02-security-update-for-otrs-framework

Never miss a vulnerability like this again

Reference Links

https://community.otrs.com/security-advisory-2019-02-security-update-for-otrs-framework

Frequently Asked Questions

What is the severity of CVE-2019-9751?
CVE-2019-9751 is considered a medium severity vulnerability.
How do I fix CVE-2019-9751?
To fix CVE-2019-9751, upgrade to OTRS version 6.0.17 or 7.0.5 or later.
Who is affected by CVE-2019-9751?
CVE-2019-9751 affects OTRS versions 6.x prior to 6.0.17 and 7.x prior to 7.0.5.
What type of vulnerability is CVE-2019-9751?
CVE-2019-9751 is a cross-site scripting (XSS) vulnerability.
What can an attacker do with CVE-2019-9751?
An attacker logged in as an admin user can manipulate the URL to execute JavaScript in the context of OTRS.

agent/type
agent/first-publish-date
collector/mitre-cve
source/MITRE
agent/weakness
agent/remedy
agent/severity
agent/references
agent/description
agent/author
agent/last-modified-date
agent/softwarecombine
agent/event
agent/source
agent/tags
collector/nvd-api
source/NVD
agent/software-canonical-lookup
agent/software-canonical-lookup-request
collector/nvd-index
vendor/otrs
canonical/otrs
version/otrs/6.0.0
version/otrs/7.0.0

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Frequently Asked Questions

What is the severity of CVE-2019-9751?
CVE-2019-9751 is considered a medium severity vulnerability.
How do I fix CVE-2019-9751?
To fix CVE-2019-9751, upgrade to OTRS version 6.0.17 or 7.0.5 or later.
Who is affected by CVE-2019-9751?
CVE-2019-9751 affects OTRS versions 6.x prior to 6.0.17 and 7.x prior to 7.0.5.
What type of vulnerability is CVE-2019-9751?
CVE-2019-9751 is a cross-site scripting (XSS) vulnerability.
What can an attacker do with CVE-2019-9751?
An attacker logged in as an admin user can manipulate the URL to execute JavaScript in the context of OTRS.