CVE-2020-1765: Spoofing of From field in several screens
First published: Fri Jan 10 2020(Updated: )
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Credit: security@otrs.com security@otrs.com
| Affected Software | Affected Version | How to fix |
|---|---|---|
| OTRS | >=5.0.0<=5.0.39 | |
| OTRS | >=6.0.0<=6.0.24 | |
| OTRS | >=7.0.0<=7.0.13 | |
| Debian Debian Linux | =8.0 | |
| openSUSE Backports | =15.0 | |
| openSUSE Backports | =15.0-sp1 | |
| openSUSE Backports | =15.0-sp2 | |
| openSUSE | =15.1 | |
| openSUSE | =15.2 |
Remedy
Upgrade to OTRS 7.0.14, ((OTRS)) Community Edition 6.0.25, ((OTRS)) Community Edition 5.0.40
Remedy
Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/d146d4997cbd6e1370669784c6a2ec8d64655252 Patch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/874889b86abea4c01ceb1368a836b66694fae1c3
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Reference Links
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
- https://otrs.com/release-notes/otrs-security-advisory-2020-01/
Frequently Asked Questions
What is the severity of CVE-2020-1765?
CVE-2020-1765 is classified as a high-severity vulnerability due to its potential for email spoofing.
How do I fix CVE-2020-1765?
To mitigate CVE-2020-1765, users should upgrade to the latest version of OTRS that addresses this vulnerability.
What affected systems are associated with CVE-2020-1765?
CVE-2020-1765 affects OTRS Community Edition versions 5.0.39 and earlier, 6.0.24 and earlier, and 7.0.13 and earlier.
Can CVE-2020-1765 be exploited remotely?
Yes, CVE-2020-1765 can be exploited remotely, allowing attackers to spoof email headers.
What types of systems are vulnerable to CVE-2020-1765?
Systems running affected versions of OTRS, Debian Linux, and openSUSE Backports are vulnerable to CVE-2020-1765.
- agent/author
- agent/references
- agent/type
- agent/title
- agent/weakness
- agent/severity
- agent/description
- collector/mitre-cve
- source/MITRE
- agent/last-modified-date
- agent/remedy
- agent/first-publish-date
- agent/event
- agent/source
- collector/nvd-index
- agent/software-canonical-lookup-request
- agent/tags
- agent/softwarecombine
- collector/nvd-api
- vendor/otrs
- canonical/otrs
- version/otrs/5.0.0
- version/otrs/5.0.39
- version/otrs/6.0.0
- version/otrs/6.0.24
- version/otrs/7.0.0
- version/otrs/7.0.13
- vendor/debian
- canonical/debian debian linux
- version/debian debian linux/8.0
- vendor/opensuse
- canonical/opensuse backports
- version/opensuse backports/15.0
- version/opensuse backports/15.0-sp1
- version/opensuse backports/15.0-sp2
- canonical/opensuse
- version/opensuse/15.1
- version/opensuse/15.2