CVE-2020-1766: Improper handling of uploaded inline images

Published Jan 10, 2020
·
Updated

Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

Affected Software

4 affected components
OTRS OTRS>=5.0.0<=5.0.39
OTRS OTRS>=6.0.0<=6.0.24
OTRS OTRS>=7.0.0<=7.0.13
Debian Debian Linux=8.0

Remediation

Recommended actions to resolve this vulnerability, in priority order.

  1. Upgrade

    Upgrade OTRS Community Edition to a version that resolves this vulnerability.

    Fixed in 7.0.14Patch b7d80f9000fc9a435743d8d1d7d44d9a17483a9a
  2. Upgrade

    Upgrade OTRS Community Edition to a version that resolves this vulnerability.

    Fixed in 6.0.25Patch 128078b0bb30f601ed97d4a13906644264ee6013
  3. Upgrade

    Upgrade OTRS Community Edition to a version that resolves this vulnerability.

    Fixed in 5.0.40

Event History

Jan 10, 2020
CVE Published
via MITRE·03:08 PM
Data Sourced
via MITRE·03:08 PM
RemedyDescriptionSeverityWeakness
Data Sourced
via NVD·03:15 PM
RemedyDescriptionSeverityWeaknessAffected Software

Frequently Asked Questions

1

What is CVE-2020-1766?

CVE-2020-1766 is a vulnerability that allows the execution of malicious JavaScript from a specially crafted SVG file in ((OTRS)) Community Edition.

2

Which versions of ((OTRS)) Community Edition are affected by CVE-2020-1766?

((OTRS)) Community Edition versions 5.0.0 through 5.0.39, 6.0.0 through 6.0.24, and 7.0.0 through 7.0.13 are affected by CVE-2020-1766.

3

What is the severity of CVE-2020-1766?

CVE-2020-1766 has a severity rating of 6.1, which is considered medium.

4

How can I fix CVE-2020-1766?

To fix CVE-2020-1766, upgrade to the latest version of ((OTRS)) Community Edition.

5

Where can I find more information about CVE-2020-1766?

You can find more information about CVE-2020-1766 in the following references: [Reference 1](http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html), [Reference 2](http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html), [Reference 3](http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html).

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