First published: Fri Feb 07 2020(Updated: )
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
Credit: security@otrs.com
Affected Software | Affected Version | How to fix |
---|---|---|
Otrs Otrs | >=7.0.0<=7.0.14 |
Upgrade to OTRS 7.0.15
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