CVE-2020-1770: Infoleak
First published: Fri Mar 27 2020(Updated: )
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Credit: security@otrs.com security@otrs.com
| Affected Software | Affected Version | How to fix |
|---|---|---|
| Otrs Otrs | >=5.0.0<=5.0.41 | |
| Otrs Otrs | >=6.0.0<=6.0.26 | |
| Otrs Otrs | >=7.0.0<=7.0.15 | |
| openSUSE Backports SLE | =15.0 | |
| openSUSE Backports SLE | =15.0-sp1 | |
| openSUSE Backports SLE | =15.0-sp2 | |
| openSUSE Leap | =15.1 | |
| openSUSE Leap | =15.2 | |
| Debian Debian Linux | =8.0 |
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Reference Links
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
- https://otrs.com/release-notes/otrs-security-advisory-2020-07/
Frequently Asked Questions
What is the vulnerability ID?
The vulnerability ID is CVE-2020-1770.
What is the severity of CVE-2020-1770?
CVE-2020-1770 has a severity rating of medium (4.3).
Which versions of ((OTRS)) Community Edition are affected by CVE-2020-1770?
CVE-2020-1770 affects ((OTRS)) Community Edition versions 5.0.41 and prior, 6.0.26 and prior.
Which versions of OTRS are affected by CVE-2020-1770?
CVE-2020-1770 affects OTRS versions 7.0.15 and prior.
How can I mitigate the vulnerability in ((OTRS)) Community Edition?
To mitigate the vulnerability in ((OTRS)) Community Edition, update to version 5.0.42 or 6.0.27.
How can I mitigate the vulnerability in OTRS?
To mitigate the vulnerability in OTRS, update to version 7.0.16.
What is the Common Weakness Enumeration (CWE) for CVE-2020-1770?
CVE-2020-1770 is associated with CWE-200 and CWE-201.
- collector/nvd-api
- collector/nvd-index
- vendor/otrs
- product/otrs
- canonical/otrs otrs
- vendor/opensuse
- product/backports sle
- canonical/opensuse backports sle
- product/leap
- canonical/opensuse leap
- vendor/debian
- product/debian linux
- canonical/debian debian linux