CVE-2020-1774: Information disclosure

Published Apr 28, 2020
·
Updated

When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.

Affected Software

4 affected components
OTRS OTRS>=5.0.0<=5.0.42
OTRS OTRS>=6.0.0<=6.0.27
OTRS OTRS>=7.0.0<=7.0.16
Debian Debian Linux=8.0

Remediation

Information

Upgrade to OTRS 7.0.17, ((OTRS)) Community Edition 6.0.28 Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/ff725cbea77f03fa296bb13f93f5b07086920342 Patch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/fb0e6131e79aa2ba9c7acbd16f4ee4e73289f64b

Event History

Apr 28, 2020
CVE Published
via MITRE·01:54 PM
Data Sourced
via MITRE·01:54 PM
RemedyDescriptionSeverityWeakness
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Frequently Asked Questions

1

What is CVE-2020-1774?

CVE-2020-1774 is a vulnerability that affects ((OTRS)) Community Edition versions 5.0.42 and prior, and 6.0.27 and prior. It allows for the mixing of private and public keys when downloading PGP or S/MIME keys/certificates.

2

What is the severity of CVE-2020-1774?

CVE-2020-1774 has a severity rating of 4.9 (medium).

3

How does CVE-2020-1774 affect ((OTRS)) Community Edition?

CVE-2020-1774 affects ((OTRS)) Community Edition versions 5.0.42 and prior, and 6.0.27 and prior. It allows for the mixing of private and public keys when downloading PGP or S/MIME keys/certificates.

4

How can I fix CVE-2020-1774?

To fix CVE-2020-1774, upgrade to a version of ((OTRS)) Community Edition that is not affected by this vulnerability.

5

Where can I find more information about CVE-2020-1774?

More information about CVE-2020-1774 can be found in the following references: [Reference 1](https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html), [Reference 2](https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html), [Reference 3](https://otrs.com/release-notes/otrs-security-advisory-2020-11/).

Contact

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