What is the vulnerability ID for this Cisco Unified Contact Center Express vulnerability?

The vulnerability ID for this Cisco Unified Contact Center Express vulnerability is CVE-2020-3267.

What is the severity of CVE-2020-3267?

The severity of CVE-2020-3267 is high with a CVSS score of 7.1.

What can an attacker do if they exploit this vulnerability?

An authenticated, remote attacker can change the availability state of any agent.

How can I fix this vulnerability in Cisco Unified Contact Center Express?

To fix this vulnerability, it is recommended to apply the necessary patch or upgrade to a patched version of Cisco Unified Contact Center Express.

Vulnerability/
CVE-2020-3267

high

7.1

CWE

552 285

3/6/2020

15/11/2024

CVE-2020-3267: Cisco Unified Contact Center Express Improper API Authorization Vulnerability

Q: How does the vulnerability in the API subsystem of Cisco Unified Contact Center Express occur?

The vulnerability occurs due to insufficient authorization enforcement on an affected system.

First published: Wed Jun 03 2020(Updated: )

A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition.

Credit: ykramarz@cisco.com

Affected Software	Affected Version	How to fix
Cisco Unified Contact Center Express	<12.5\(1\)

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Reference Links

https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-api-auth-WSx4v7sB

Frequently Asked Questions

What is the vulnerability ID for this Cisco Unified Contact Center Express vulnerability?
The vulnerability ID for this Cisco Unified Contact Center Express vulnerability is CVE-2020-3267.
What is the severity of CVE-2020-3267?
The severity of CVE-2020-3267 is high with a CVSS score of 7.1.
How does the vulnerability in the API subsystem of Cisco Unified Contact Center Express occur?
The vulnerability occurs due to insufficient authorization enforcement on an affected system.
What can an attacker do if they exploit this vulnerability?
An authenticated, remote attacker can change the availability state of any agent.
How can I fix this vulnerability in Cisco Unified Contact Center Express?
To fix this vulnerability, it is recommended to apply the necessary patch or upgrade to a patched version of Cisco Unified Contact Center Express.

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