7.5
CWE
79
Advisory Published
Updated

CVE-2021-21441: XSS

First published: Wed Jun 16 2021(Updated: )

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

Credit: security@otrs.com security@otrs.com

Affected SoftwareAffected VersionHow to fix
Otrs Otrs>=6.0.1
Otrs Otrs>=7.0.0<=7.0.26

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Frequently Asked Questions

  • What is the vulnerability ID for this XSS vulnerability?

    The vulnerability ID for this XSS vulnerability is CVE-2021-21441.

  • What is the severity of CVE-2021-21441?

    The severity of CVE-2021-21441 is high (7.5).

  • Which software is affected by CVE-2021-21441?

    CVE-2021-21441 affects OTRS versions 6.0.1 and later, and versions 7.0.0 to 7.0.26.

  • How can an attacker exploit CVE-2021-21441?

    An attacker can exploit CVE-2021-21441 by sending a specially crafted email to the system, which can then collect various information by displaying the email in the ticket overview screens.

  • Are there any fixes or patches available for CVE-2021-21441?

    Yes, patches and updates are available for fixing CVE-2021-21441. Please refer to the official OTRS website for the latest information and security advisory.

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