What is the vulnerability ID for this XSS vulnerability?

The vulnerability ID for this XSS vulnerability is CVE-2021-21441.

What is the severity of CVE-2021-21441?

The severity of CVE-2021-21441 is high (7.5).

Which software is affected by CVE-2021-21441?

CVE-2021-21441 affects OTRS versions 6.0.1 and later, and versions 7.0.0 to 7.0.26.

How can an attacker exploit CVE-2021-21441?

An attacker can exploit CVE-2021-21441 by sending a specially crafted email to the system, which can then collect various information by displaying the email in the ticket overview screens.

Are there any fixes or patches available for CVE-2021-21441?

Yes, patches and updates are available for fixing CVE-2021-21441. Please refer to the official OTRS website for the latest information and security advisory.

Vulnerability/
CVE-2021-21441

high

7.5

CWE

16/6/2021

16/9/2024

CVE-2021-21441: XSS in the ticket overview screens

First published: Wed Jun 16 2021(Updated: )

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

Credit: security@otrs.com security@otrs.com

Affected Software	Affected Version	How to fix
Otrs Otrs	>=6.0.1
Otrs Otrs	>=7.0.0<=7.0.26

Remedy

Update to OTRS 7.0.27.

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Reference Links

Frequently Asked Questions

What is the vulnerability ID for this XSS vulnerability?
The vulnerability ID for this XSS vulnerability is CVE-2021-21441.
What is the severity of CVE-2021-21441?
The severity of CVE-2021-21441 is high (7.5).
Which software is affected by CVE-2021-21441?
CVE-2021-21441 affects OTRS versions 6.0.1 and later, and versions 7.0.0 to 7.0.26.
How can an attacker exploit CVE-2021-21441?
An attacker can exploit CVE-2021-21441 by sending a specially crafted email to the system, which can then collect various information by displaying the email in the ticket overview screens.
Are there any fixes or patches available for CVE-2021-21441?
Yes, patches and updates are available for fixing CVE-2021-21441. Please refer to the official OTRS website for the latest information and security advisory.

collector/nvd-api
collector/nvd-index
agent/references
agent/type
agent/author
agent/softwarecombine
collector/mitre-cve
source/MITRE
agent/title
agent/weakness
agent/last-modified-date
agent/remedy
agent/severity
agent/description
agent/first-publish-date
agent/event
agent/tags
vendor/otrs
canonical/otrs otrs
version/otrs otrs/6.0.1
version/otrs otrs/7.0.0
version/otrs otrs/7.0.26

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