CVE-2021-21441: XSS in the ticket overview screens
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
Affected Software
Remediation
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Event History
Frequently Asked Questions
What is the vulnerability ID for this XSS vulnerability?
The vulnerability ID for this XSS vulnerability is CVE-2021-21441.
What is the severity of CVE-2021-21441?
The severity of CVE-2021-21441 is high (7.5).
Which software is affected by CVE-2021-21441?
CVE-2021-21441 affects OTRS versions 6.0.1 and later, and versions 7.0.0 to 7.0.26.
How can an attacker exploit CVE-2021-21441?
An attacker can exploit CVE-2021-21441 by sending a specially crafted email to the system, which can then collect various information by displaying the email in the ticket overview screens.
Are there any fixes or patches available for CVE-2021-21441?
Yes, patches and updates are available for fixing CVE-2021-21441. Please refer to the official OTRS website for the latest information and security advisory.