CWE
312 200
Advisory Published
Updated

CVE-2021-36096: Infoleak

First published: Mon Sep 06 2021(Updated: )

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.

Credit: security@otrs.com

Affected SoftwareAffected VersionHow to fix
Otrs Otrs>=6.0.1
Otrs Otrs>=7.0.0<7.0.29
Otrs Otrs>=8.0.0<8.0.16

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Frequently Asked Questions

  • What is the vulnerability ID for this issue?

    The vulnerability ID for this issue is CVE-2021-36096.

  • What is the severity of CVE-2021-36096?

    The severity of CVE-2021-36096 is medium with a severity value of 4.9.

  • Which software versions are affected by CVE-2021-36096?

    CVE-2021-36096 affects OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions, OTRS 7.0.x version 7.0.28 and prior versions, and OTRS 8.0.x version 8.0.15 and prior versions.

  • How can I fix CVE-2021-36096?

    To fix CVE-2021-36096, it is recommended to update OTRS AG Community Edition to version 6.0.1 or later, OTRS 7.x to version 7.0.29 or later, and OTRS 8.x to version 8.0.16 or later.

  • Where can I find more information about CVE-2021-36096?

    More information about CVE-2021-36096 can be found in the OTRS Security Advisory 2021-10 at https://otrs.com/release-notes/otrs-security-advisory-2021-10/.

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