CWE
78
Advisory Published
Updated

CVE-2021-36100: OS Command Injection

First published: Mon Mar 21 2022(Updated: )

Specially crafted string in OTRS system configuration can allow the execution of any system command.

Credit: security@otrs.com security@otrs.com

Affected SoftwareAffected VersionHow to fix
Otrs Otrs<7.0.28
Otrs Otrs>=7.0.30<7.0.33
Otrs Otrs>=8.0.0<8.0.21
Otrs Otrs Itsm<7.0.19
Otrs Otrs Itsm>=8.0.0<8.0.28
Otrs Otrs Storm<8.0.12

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Frequently Asked Questions

  • What is CVE-2021-36100?

    CVE-2021-36100 is a vulnerability in the OTRS system configuration that allows the execution of any system command.

  • How does CVE-2021-36100 affect OTRS?

    CVE-2021-36100 affects OTRS versions 7.0.28 to 7.0.33 and versions 8.0.0 to 8.0.21, as well as OTRS ITSM versions 7.0.19 to 8.0.28 and OTRS Storm version 8.0.12.

  • What is the severity of CVE-2021-36100?

    CVE-2021-36100 has a severity rating of 8.8 (critical).

  • How can I fix CVE-2021-36100?

    To fix CVE-2021-36100, OTRS users should update to the latest patched version of the software.

  • Where can I find more information about CVE-2021-36100?

    More information about CVE-2021-36100 can be found in the Debian LTS announce and the OTRS security advisory.

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