Advisory Published
Updated

CVE-2021-44886

First published: Fri Feb 04 2022(Updated: )

In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.

Credit: cve@mitre.org cve@mitre.org

Affected SoftwareAffected VersionHow to fix
Zammad Zammad=5.0.2

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Frequently Asked Questions

  • What is the vulnerability ID for this issue?

    The vulnerability ID for this issue is CVE-2021-44886.

  • What is the severity of CVE-2021-44886?

    The severity of CVE-2021-44886 is medium, with a severity value of 5.3.

  • How does CVE-2021-44886 affect Zammad?

    CVE-2021-44886 affects Zammad version 5.0.2.

  • What is the risk of CVE-2021-44886?

    The risk of CVE-2021-44886 is that substitute persons who don't have the same permissions as the original agent could receive ticket notifications for tickets that they have no access to.

  • How can I fix CVE-2021-44886?

    To fix CVE-2021-44886, upgrade to a version of Zammad that is not affected by the vulnerability.

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