CVE-2021-44886: Medium severity zammad vulnerability
Published Feb 4, 2022
·Updated
In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.
Affected Software
1 affected component
Zammad Zammad=5.0.2
Event History
Feb 4, 2022
CVE Published
via MITRE·02:21 PM
Data Sourced
via MITRE·02:21 PM
Description
Frequently Asked Questions
1
What is the vulnerability ID for this issue?
The vulnerability ID for this issue is CVE-2021-44886.
2
What is the severity of CVE-2021-44886?
The severity of CVE-2021-44886 is medium, with a severity value of 5.3.
3
How does CVE-2021-44886 affect Zammad?
CVE-2021-44886 affects Zammad version 5.0.2.
4
What is the risk of CVE-2021-44886?
The risk of CVE-2021-44886 is that substitute persons who don't have the same permissions as the original agent could receive ticket notifications for tickets that they have no access to.
5
How can I fix CVE-2021-44886?
To fix CVE-2021-44886, upgrade to a version of Zammad that is not affected by the vulnerability.