CWE
200
Advisory Published
Updated

CVE-2022-1004: Infoleak

First published: Mon Mar 21 2022(Updated: )

Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.

Credit: security@otrs.com

Affected SoftwareAffected VersionHow to fix
Otrs Otrs>=7.0.0<7.0.33
Otrs Otrs>=8.0.0<8.0.20

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Frequently Asked Questions

  • What is the vulnerability ID?

    The vulnerability ID is CVE-2022-1004.

  • What is the title of the vulnerability?

    The title of the vulnerability is 'Accounted time is shown in the Ticket Detail View (External Interface) even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.'

  • What is the description of the vulnerability?

    The description of the vulnerability states that accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.

  • Which software versions are affected by this vulnerability?

    The vulnerability affects OTRS versions 7.0.0 to 7.0.33 and 8.0.0 to 8.0.20.

  • What is the severity of CVE-2022-1004?

    The severity of CVE-2022-1004 is medium (4.3).

  • How can I fix CVE-2022-1004?

    To fix CVE-2022-1004, update OTRS to version 7.0.34 or 8.0.21 or apply the provided patches from the OTRS Security Advisory 2022-06.

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