7.8
Advisory Published
Updated

CVE-2022-1038

First published: Mon Nov 21 2022(Updated: )

A potential security vulnerability has been identified in the HP Jumpstart software, which might allow escalation of privilege. HP is recommending that customers uninstall HP Jumpstart and use myHP software.

Credit: hp-security-alert@hp.com

Affected SoftwareAffected VersionHow to fix
HP Jumpstart
HP 15-f200 Notebook PC Touch
HP 240 G5 Notebook PC
HP 240 G6 Notebook PC
HP 240 G7 Notebook PC
HP 245 G6 Notebook PC
HP 245 G7 Notebook PC
HP 250 G5 Notebook PC
HP 250 g6 Notebook PC
HP 255 G5 Notebook PC
HP 255 G6
HP 255 g7 Notebook PC
HP 258 G7
HP 260 G3 Desktop Mini PC
HP 260 G3 Desktop Mini
HP 280 G3 PCI Microtower PC
HP 280 G3 Microtower PC
HP 288 Pro G3 Microtower PC Firmware
HP 290 G1
HP 340 G5
HP convertible x360 11-ab1xx
HP convertible x360 11-ab1xx
HP Elite x2 1012 G1 Tablet with Travel Keyboard Firmware
HP EliteBook Folio 1012 x2 G2
hp elite x2 1013 g3
HP EliteBook 1030 G1
HP EliteBook 1040 G2
hp elitebook 1040 g4
hp elitebook 1050 g1
HP EliteBook 725 G3
HP EliteBook 725 G4
hp elitebook 735 g5
HP EliteBook 745 G4
hp elitebook 745 g5
HP EliteBook 755 G3
HP EliteBook 755 G4
hp elitebook 755 g5
HP EliteBook 820 G3
HP EliteBook 820 G4
HP EliteBook 828 G3
HP EliteBook 828 G4
hp elitebook 830 g5
hp elitebook 836 g5
HP EliteBook 840 G3
HP EliteBook 840 G4
hp elitebook 840 g5
hp elitebook 840 g5 healthcare edition
HP EliteBook 840 G4
hp elitebook 846 g5
HP EliteBook 848 G3
HP EliteBook 848 G4
HP EliteBook 850 G3
HP EliteBook 850 G4
hp elitebook 850 g5
HP EliteBook Folio G1
HP EliteBook Revolve 810 G3 Firmware
hp elitebook x360 1020 g2
hp elitebook x360 1030 g2
hp elitebook x360 1030 g3
hp elitebook x360 1040 g5
HP Elitedesk 705 G2 mt SFF
HP EliteDesk 705 G3 Desktop Mini
HP EliteDesk 705 G3 Microtower PC firmware
HP EliteDesk 705 G3 SFF PC
HP EliteDesk 705 G4 Microtower
HP EliteDesk 800 35W G2 Desktop Mini PC
HP Elitedesk 800 35w G3 Desktop Mini
HP EliteDesk 800 65W G2 Desktop Mini PC
HP EliteDesk 800 65W G3 Desktop Mini PC
HP Elitedesk 800 65W G4 Desktop Mini PC firmware
HP EliteDesk 800 G2 SFF
HP EliteDesk 800 G2 Tower
HP EliteDesk 800 G3 SFF
HP EliteDesk 800 G3 Tower PC
HP EliteDesk 800 G4 SFF
HP Elitedesk 800 G4 Tower PC Firmware
HP EliteDesk 880 G2 Tower PC
HP EliteDesk 880 G3 Tower PC
HP EliteDesk 880 G4 Tower PC
hp eliteone 1000 g1
hp eliteone 1000 g2
HP EliteOne 800 G2
HP EliteOne 800 G3
HP EliteOne 800 G4
HP Engage Flex Pro-C Retail System Firmware
HP Engage Go 10 Mobile System
HP Engage One Pro AIO System
HP Envy Laptop 13-ad0xx
HP Envy Laptop 13-ad1xx
HP Envy 13-ah0xxx
HP Envy 13-ah1xxx Firmware
HP Envy 13-aq0xxx
HP Envy Laptop 17m-ae0xx
HP Envy Laptop 17-ae1xx
HP Envy Laptop 17-bw0xxx
HP Envy Laptop 17-ce0xxx
HP Envy Laptop 17m-ae0xx
HP Envy Laptop 17m-ae1xx
HP Envy Laptop 17m-bw0xxx
HP Envy Laptop 17m-ce0xxx
HP Envy Notebook 13-d1xx
HP Envy Notebook 15-as1xx
HP Envy Notebook 15-as1xx
HP Envy Notebook 17-s1xx
HP Envy Notebook 17-u2xx
HP Envy Notebook 17-s1xx
HP Envy x2 Detachable 12-g0xx
HP Envy x360 Convertible 13-ar0xxx
HP Envy x360 Convertible 13-ar0xxx
HP Envy x360 Convertible 13-ar0xxx
HP Envy x360 Convertible 13m-ag0xxx
HP Envy x360 Convertible 13m-ar0xxx
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15-aq2xx
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15m-bq0xx
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible
HP Envy x360 Convertible 15
HP Envy x360 Convertible 15
HP Envy x360 Convertible
HP Envy x360 Convertible 15
HP Envy x360 Convertible PC 15m-bp1xx
HP Envy x360 Convertible PC 15m-bp0xx
HP Envy x360 Convertible PC 15-bp1xx
HP laptop 14s-bp0xx
HP laptop 14-bp1xx
HP laptop 14
HP laptop 14-bs1xx
HP Laptop 14
HP Laptop 14-bs5xx
HP Laptop 14-bs6xx
HP laptop 14-bw0xx
HP laptop 14s-cf0xxx
HP laptop 14s-cf1xxx
HP Laptop 14
HP laptop 14-ck1xxx
HP Laptop 14-cm0xxx
HP laptop 14
HP Laptop 14
HP laptop 14
HP laptop 14s-dk0xxx
HP laptop 14-dq0xxx
HP Laptop 14-ma0xxx
HP Laptop 14
HP laptop 14
HP Laptop 14 (14g-br1xx)
HP Laptop 14
HP Laptop 14g-bx0xx
HP Laptop 14g-cr0xxx
HP Laptop 14g-cr1xxx
HP Laptop 14g-cx0xxx
HP laptop 14g-cx1xxx
HP Laptop 14q-bu0xx
HP laptop 14q-bu1xx
HP Laptop 14q-bu2xx
HP laptop 14q-by0xx
HP Laptop 14q-cs0xxx
HP Laptop 14q-cs1xxx
HP laptop 14q-cy0xxx
HP Laptop 14
HP laptop 14s-bc0xx
HP laptop 14s-bc1xx
HP laptop 14s-be0xx
HP laptop 14s-be1xx
HP laptop 14s
HP laptop 14-bp1xx
HP Laptop 14s-cf0xxx
HP laptop 14s-cf1xxx
HP Laptop 14s-cr0xxx
HP Laptop 14
HP laptop 14s-cs0xxx
HP laptop 14s-cs1xxx
HP Laptop 14s-dk0xxx
HP laptop 14s-dm0xxx
HP Laptop 14s-dp0xxx
HP laptop 14-dq0xxx
HP laptop 14s-dr0xxx
HP Laptop 14s-dy0xxx
HP laptop 15-bs0xx
HP laptop 15-bs1xx
HP Laptop 15-bs2xx
HP Laptop 15-bs5xx
HP Laptop 15-bs6xx
HP Laptop 15-bs7xx
HP laptop 15-bw0xx
HP Laptop 15-bw5xx
HP Laptop 15-bw6xx
HP laptop 15-da0xxx
HP Laptop 15-da1xxx
HP laptop 15-db0xxx
HP Laptop 15-db1xxx
HP laptop 15-di0xxx
HP Laptop 15-di1xxx
HP Laptop 15
HP laptop 15s-dy0xxx
HP laptop 15-ra0xx
HP Laptop 15-ra1xx
HP Laptop 15g-br0xx
HP laptop 15g-br1xx
HP Laptop
HP laptop 15g-dx0xxx
HP laptop 15g-dr1xxx
HP Laptop 15g-dx0xxx
HP Laptop 15g-dx1xxx
HP laptop 15q-by0xx
HP Laptop 15q-bu1xx
HP laptop 15
HP laptop 15q-ds0xxx
HP Laptop 15q-ds1xxx
HP Laptop 15q-dy0xxx
HP Laptop 15q-dy1xxx
HP laptop 15s-dr0xxx
HP laptop 15s
HP laptop 15s
HP laptop 15s-fq0xxx
HP laptop 15s-fr0xxx
HP Laptop 15
HP laptop 17-ak0xx
HP Laptop 17
HP Laptop 17-bs1xx
HP laptop 17-by0xxx
HP Laptop 17-by1xxx
HP Laptop 17-ca0xxx
HP Laptop 17
HP Laptop 17g-br0xx
HP Laptop 17g-br1xx
HP laptop 17g-cr0xxx
HP Laptop 17g-cr1xxx
HP laptop 17q-bu0xx
HP Laptop 17q-bu1xx
HP Laptop 17q-cs0xxx
HP Laptop 17q-cs1xxx
HP Notebook 14
HP Notebook 14
HP Notebook 14
HP Notebook 14
HP notebook 14-aq1xx
HP Notebook 14
HP Notebook 14
HP Notebook 14
HP Notebook 14
HP Notebook 15
HP Notebook 15
HP notebook 15-bf0xx
HP Notebook 15-bf1xx
HP Notebook 15-bg0xx
HP Notebook 15-bg1xx
HP Notebook 15
HP Notebook 17-ac0xx
HP notebook 17-ac1xx
HP Notebook 17-ad0xx
HP Notebook 17-ad1xx
HP Notebook 17-x0xx
HP Notebook 17
HP Notebook 17-y0xx
HP Notebook PC 15-ay0xx
HP Notebook PC 15-ay1xx
HP Notebook PC 15-ay5xx
HP Notebook PC 15-bd0xx
HP Notebook PC 15-bd1xx
HP Notebook PC 15-be0xx
HP Notebook PC 15-be1xx
HP OMEN 15-ax2xx
HP OMEN 15-ax1xx
HP OMEN 15-ax2xx
HP OMEN laptop 15-ce0xx
HP OMEN laptop 15-ce1xx
HP OMEN laptop 15-dc0xxx
HP OMEN laptop 15-dg0xxx
HP OMEN laptop 15-dh0xxx
HP OMEN laptop 17-an0xx
HP OMEN laptop 17-an1xx
HP Omen 17-ap0xx
HP OMEN laptop 17-cb0xxx
HP Omen 17
HP OMEN 17-w1xx
HP OMEN 17-w2xx
HP Pavilion 14 G1 Notebook PC
HP Pavilion 15-bc000 Notebook PC Series (Touch)
HP Pavilion 15-bc000 Notebook PC Series (Touch)
HP Pavilion 15-bc500 Laptop
HP Pavilion 17-ab000 Notebook PC Series (Touch)
HP Pavilion Gaming Laptop 15-cx0xxx
HP Pavilion Gaming 15-dk0xxx
HP Pavilion Gaming Laptop 17-cd0xxx
HP Pavilion Laptop 13-an0xxx
HP Pavilion Laptop 14-bf0xx
HP Pavilion Laptop 14-bf1xx
HP Pavilion Laptop 14-bf6xx
HP Pavilion Laptop 14-bk0xx
HP Pavilion Laptop 14-bk1xx
HP Pavilion Laptop
HP Pavilion Laptop 14
HP Pavilion Laptop
HP Pavilion Laptop 15-cc0xx
HP Pavilion Laptop 15-cc1xx
HP Pavilion Laptop 15-cc5xx
HP Pavilion Laptop 15-cc6xx
HP Pavilion Laptop 15
HP Pavilion Laptop 15-cd0xx
HP Pavilion Laptop 15-ck0xx
HP Pavilion Laptop 15-CS0xxx
HP Pavilion Laptop 15
HP Pavilion Laptop 15
HP Pavilion Laptop 15-cu0xxx
HP Pavilion Laptop
HP Pavilion Laptop 15-cw0xxx
HP Pavilion Laptop 15
HP Pavilion Laptop 17-ar0xx
HP Pavilion Notebook 14-al0xx
HP Pavilion Notebook 14-al1xx
HP Pavilion Notebook 14-av0xx
HP Pavilion Notebook 15-au0xx
HP Pavilion Notebook 15-au1xx
HP Pavilion Notebook 15-aw1xx
HP Pavilion Notebook 15-bc2xx
HP Pavilion Notebook 15-bc3xx
HP Pavilion Notebook 15-bc4xx
HP Pavilion Notebook 15-dp0xxx
HP Pavilion 17-ab000 Notebook PC Series
HP Pavilion 17-ab000 Notebook PC Series
HP Pavilion 17-ab000 Notebook PC Series
HP Pavilion 17-ab000 Notebook PC Series
HP Pavilion Notebook 17-g1xx
HP Pavilion Notebook 17-g2xx
HP Pavilion Power Laptop 15-cb0xx
HP Pavilion x360 14 G1 Convertible PC
HP Pavilion x360 Convertible 11-ad0xx
HP Pavilion x360 Convertible 11m-ad1xx
HP Pavilion x360 Convertible
HP Pavilion x360 Convertible 11-u0xx
HP Pavilion x360 Convertible 11-u1xx
HP Pavilion x360 Convertible 11-ad0xx
HP Pavilion x360
HP Pavilion x360 Convertible
HP Pavilion x360 Convertible
HP Pavilion x360 Convertibles
HP Pavilion x360 Convertible 14m-ba0xx
HP Pavilion x360 Convertible 14-ba1xx
HP Pavilion x360 Convertible 14-ba1xx
HP Pavilion x360 Convertible 14-cc0xx
HP Pavilion x360 Convertible 14-cc1xx
HP Pavilion x360 Convertible 14q-dh0xxx
HP Pavilion x360 Convertible 14m-ba0xx
HP Pavilion x360 Convertible 14m-ba1xx
HP Pavilion x360 Convertible
HP Pavilion x360 Convertible 14q-cd0xxx
HP Pavilion x360 Convertible 14-qc1xxx
HP Pavilion x360 Convertible 14q-dh0xxx
HP Pavilion x360 Convertible
HP Pavilion x360 Convertible 15-bk1xx
HP Pavilion x360 Convertible 15-br0xx
HP Pavilion x360 Convertible 15-br1xx
HP Pavilion x360 Convertible 15-cr0xxx
HP Pavilion x360 Convertible 15-dq0xxx
HP Pavilion x360 Convertible
HP Pavilion x360 Convertible
HP Pavilion x360 Convertible m3-s000
HP Pro Tablet 608 G1 Firmware
HP Pro x2 612 G1 Firmware
hp pro x2 612 g2
HP ProBook 11 G2
HP ProBook 430 G3
HP ProBook 430 G4
HP ProBook 430 G5
hp probook 430 g6
HP ProBook 440 G3
HP ProOne 440 G4
HP ProBook 440 G5
hp probook 440 g6
hp probook 445 g6
HP ProBook 446 G3
HP ProBook 450 G3
HP ProBook 450 G4
HP ProBook 450 G5 Firmware
hp probook 450 g6
HP ProBook 455 G3
HP ProBook 455 G4
hp probook 455 g6
HP ProBook 470 G3
HP ProBook 470 G4
HP ProBook 470 G5
HP ProBook 640 G2
HP ProBook 640 G3
HP ProBook 640 G4
HP ProBook 645 G2
HP ProBook 645 G3
HP ProBook 645 G4
HP ProBook 650 G2
HP ProBook 650 G3
HP ProBook 650 G4
HP ProBook 655 G2
HP ProBook 655 G3
HP ProBook x360 11 G1
HP ProBook x360 11 G2
HP ProBook x360 11 G3 Education Edition Firmware
HP ProBook x360 440 G1
HP ProDesk 400 G2 DM
HP ProDesk 400 G3 DM
HP ProDesk 400 G3 SFF
HP ProDesk 400 G4 DM
HP ProDesk 400 G4 Microtower
HP ProDesk 400 G4 SFF
HP ProDesk 400 G5 Microtower
HP ProDesk 480 G4 Microtower PC
HP ProDesk 480 G5 Microtower PC
HP ProDesk 600 G2 DM
HP ProDesk 600 G2 Microtower PC
HP ProDesk 600 G2 SFF
HP ProDesk 600 G3 Desktop Mini
HP ProDesk 600 G3 SFF
HP ProDesk 600 G3 SFF
HP ProDesk 680 G2 Microtower
HP ProDesk 680 G3 Microtower
HP ProDesk 680 G4 Microtower PC (with PCI slot)
HP ProOne 400 G2
HP ProOne 440 G4
HP ProOne 480 G3
HP ProOne 600 G2
HP ProOne 600 G3
HP ProOne 600 G4
HP Spectre Folio Convertible 13-ak0xxx
HP Spectre Laptop 13-af0xx
HP Spectre Laptop 13-af1xx
HP Spectre Notebook 13-v0xx
HP Spectre Notebook 13-v1xx
Hp Spectre Pro 13 G1 Firmware
HP Spectre Pro x360 G2 Firmware
HP Spectre x2 detachable 12-c0xx
HP Spectre x360 Convertible
HP Spectre x360 Convertible 13-ae0xx
HP Spectre x360 Convertible
HP Spectre x360 Convertible
HP Spectre x360 Convertible
HP Spectre x360 Convertible 15-df0xxx
HP Spectre x360 Convertible 15-df0xxx
HP Spectre x360 Convertible 15-df0xxx
HP Spectre x360 Convertible 15-df0xxx
HP Spectre x360 Convertible 15-df0xxx
HP Stream 11 Pro G3 Notebook PC
HP Stream 11 Pro G4 Notebook PC
HP Stream 11 Pro G4
HP Stream 11 Pro G5
HP Stream 14-ax000 Laptop PC
HP Stream 14 Pro Notebook PC
HP Stream Laptop 11-ak0xxx
HP Stream Laptop 11-y1xx
HP VR Backpack G2 Firmware
HP x360 310 g2 convertible pc
HP ZBook 14u G4 Firmware
HP ZBook 15u G2
HP ZBook 15u G3
HP ZBook 15u G4
hp zbook 15 g5
HP ZBook 15u G3
HP ZBook 15u G4
Hp Zbook 15v G5 Mobile Workstation Firmware
HP ZBook 17 G2 Firmware
HP ZBook 17 G4 Firmware
HP ZBook Studio x2 G4
HP ZBook Studio G5
hp zbook studio x360 g5
hp zhan 66 pro 13 g2
HP Zhan 66 Pro 14 G2
HP Zhan 66 Pro 15 G2 Firmware
HP Zhan 66 Pro A G1 Microtower
HP Zhan 66 Pro G1 Firmware
HP Zhan 86 Pro G1 Microtower
HP Zhan 99 G1 Mobile Workstation

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Frequently Asked Questions

  • What is the severity of CVE-2022-1038?

    CVE-2022-1038 has been assessed as a medium severity vulnerability that allows for potential privilege escalation.

  • How do I fix CVE-2022-1038?

    To remediate CVE-2022-1038, HP recommends uninstalling the HP Jumpstart software and using myHP software instead.

  • Which versions of HP Jumpstart are affected by CVE-2022-1038?

    CVE-2022-1038 affects all versions of HP Jumpstart though specific version indicators are not provided in the advisory.

  • What types of devices are impacted by CVE-2022-1038?

    CVE-2022-1038 impacts various HP devices utilizing the HP Jumpstart software, specifically targeting those with potential privilege escalation.

  • Is there a workaround for CVE-2022-1038 besides uninstalling?

    Currently, the recommended action to mitigate CVE-2022-1038 is to uninstall HP Jumpstart, as no other workarounds are mentioned.

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