CWE
200
Advisory Published
Updated

CVE-2022-32740: Information disclosure in the External Interface

First published: Mon Jun 13 2022(Updated: )

A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.

Credit: security@otrs.com

Affected SoftwareAffected VersionHow to fix
Otrs Otrs>=7.0.0<7.0.35
Otrs Otrs>=8.0.0<8.0.23

Remedy

Update to OTRS 8.0.23 or OTRS 7.0.35.

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Frequently Asked Questions

  • What is the vulnerability ID for this OTRS vulnerability?

    The vulnerability ID for this OTRS vulnerability is CVE-2022-32740.

  • What is the severity of CVE-2022-32740?

    CVE-2022-32740 has a severity of medium with a score of 5.3.

  • Which software versions are affected by CVE-2022-32740?

    CVE-2022-32740 affects versions 7.0.0 to 7.0.35 and versions 8.0.0 to 8.0.23 of OTRS.

  • How can a reply to a forwarded email expose the email content under certain circumstances in OTRS?

    A reply to a forwarded email by a third party in OTRS can unintentionally expose the email content to the ticket customer.

  • Where can I find more information about CVE-2022-32740?

    More information about CVE-2022-32740 can be found at https://otrs.com/release-notes/otrs-security-advisory-2022-08/

Contact

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