CVE-2022-32740: Information disclosure in the External Interface

Published Jun 13, 2022
·
Updated

A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.

Affected Software

2 affected components
OTRS OTRS>=7.0.0<7.0.35
OTRS OTRS>=8.0.0<8.0.23

Remediation

Information

Update to OTRS 8.0.23 or OTRS 7.0.35.

Event History

Jun 13, 2022
CVE Published
via MITRE·08:00 AM
Data Sourced
via MITRE·08:00 AM
RemedyDescriptionSeverityWeakness
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Frequently Asked Questions

1

What is the vulnerability ID for this OTRS vulnerability?

The vulnerability ID for this OTRS vulnerability is CVE-2022-32740.

2

What is the severity of CVE-2022-32740?

CVE-2022-32740 has a severity of medium with a score of 5.3.

3

Which software versions are affected by CVE-2022-32740?

CVE-2022-32740 affects versions 7.0.0 to 7.0.35 and versions 8.0.0 to 8.0.23 of OTRS.

4

How can a reply to a forwarded email expose the email content under certain circumstances in OTRS?

A reply to a forwarded email by a third party in OTRS can unintentionally expose the email content to the ticket customer.

5

Where can I find more information about CVE-2022-32740?

More information about CVE-2022-32740 can be found at https://otrs.com/release-notes/otrs-security-advisory-2022-08/

Contact

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