CWE
200
Advisory Published
Updated

CVE-2022-32741: Information disclosure in Request New Password feature

First published: Mon Jun 13 2022(Updated: )

Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.

Credit: security@otrs.com

Affected SoftwareAffected VersionHow to fix
Otrs Otrs>=7.0.0<7.0.35
Otrs Otrs>=8.0.0<8.0.23

Remedy

Update to OTRS 8.0.23 or OTRS 7.0.35.

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Frequently Asked Questions

  • What is CVE-2022-32741?

    CVE-2022-32741 is a vulnerability that allows an attacker to determine if a provided username exists and is valid by exploiting the Request New Password feature, based on the response time.

  • How does CVE-2022-32741 affect Otrs software?

    CVE-2022-32741 affects Otrs software versions 7.0.0 to 7.0.35 and 8.0.0 to 8.0.23.

  • What is the severity of CVE-2022-32741?

    CVE-2022-32741 has a severity rating of 5.3 (medium).

  • How can I fix CVE-2022-32741?

    A patch has been released by Otrs to fix CVE-2022-32741, please refer to the official Otrs security advisory for more information.

  • Where can I find more information about CVE-2022-32741?

    You can find more information about CVE-2022-32741 in the Otrs security advisory at the following link: https://otrs.com/release-notes/otrs-security-advisory-2022-09/

Contact

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