7.5
CWE
862 200
Advisory Published
Updated

CVE-2022-3501: Information exposure of template content due to missing check of permissions

First published: Mon Oct 17 2022(Updated: )

Article template contents with sensitive data could be accessed from agents without permissions.

Credit: security@otrs.com

Affected SoftwareAffected VersionHow to fix
Otrs Otrs>=8.0.0<8.0.26

Remedy

Update to OTRS 8.0.26

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Frequently Asked Questions

  • What is CVE-2022-3501?

    CVE-2022-3501 is a vulnerability that allows unauthorized access to article template contents with sensitive data in OTRS.

  • How severe is CVE-2022-3501?

    CVE-2022-3501 has a severity score of 7.5, which is considered high.

  • What software is affected by CVE-2022-3501?

    OTRS version 8.0.0 to 8.0.26 is affected by CVE-2022-3501.

  • How can I fix CVE-2022-3501?

    To fix CVE-2022-3501, you should update OTRS to a version beyond 8.0.26 or apply the necessary security patches provided by OTRS.

  • Where can I find more information about CVE-2022-3501?

    You can find more information about CVE-2022-3501 in the OTRS security advisory 2022-14: [OTRS Security Advisory 2022-14](https://otrs.com/release-notes/otrs-security-advisory-2022-14/)

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