CVE-2022-35403: High severity ZohoCorp ManageEngine ServiceDesk Plus vulnerability

Published Jul 12, 2022
·
Updated

Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022 are affected by an unauthenticated local file disclosure vulnerability via ticket-creation email. (This also affects Asset Explorer before 6977 with authentication.)

Affected Software

65 affected components
ZohoCorp ManageEngine ServiceDesk Plus<13.0
ZohoCorp ManageEngine ServiceDesk Plus=13.0-13000
ZohoCorp ManageEngine ServiceDesk Plus=13.0-13001
ZohoCorp ManageEngine ServiceDesk Plus=13.0-13002
ZohoCorp ManageEngine ServiceDesk Plus=13.0-13003
ZohoCorp ManageEngine ServiceDesk Plus=13.0-13004
ZohoCorp ManageEngine ServiceDesk Plus=13.0-13005
ZohoCorp ManageEngine ServiceDesk Plus=13.0-13006
ZohoCorp ManageEngine ServiceDesk Plus=13.0-13007
ZohoCorp ManageEngine ServiceDesk Plus MSP<10.6
ZohoCorp ManageEngine ServiceDesk Plus MSP=10.6-10600
ZohoCorp ManageEngine ServiceDesk Plus MSP=10.6-10601
ZohoCorp ManageEngine ServiceDesk Plus MSP=10.6-10602
ZohoCorp ManageEngine ServiceDesk Plus MSP=10.6-10603
ZohoCorp ManageEngine ServiceDesk Plus MSP=10.6-10604
ZohoCorp ManageEngine ServiceDesk Plus MSP=10.6-10605
ZohoCorp Manageengine Supportcenter Plus<11.0
ZohoCorp Manageengine Supportcenter Plus=11.0-11000
ZohoCorp Manageengine Supportcenter Plus=11.0-11001
ZohoCorp Manageengine Supportcenter Plus=11.0-11002
ZohoCorp Manageengine Supportcenter Plus=11.0-11003
ZohoCorp Manageengine Supportcenter Plus=11.0-11004
ZohoCorp Manageengine Supportcenter Plus=11.0-11005
ZohoCorp Manageengine Supportcenter Plus=11.0-11006
ZohoCorp Manageengine Supportcenter Plus=11.0-11007
ZohoCorp Manageengine Supportcenter Plus=11.0-11008
ZohoCorp Manageengine Supportcenter Plus=11.0-11009
ZohoCorp Manageengine Supportcenter Plus=11.0-11010
ZohoCorp Manageengine Supportcenter Plus=11.0-11011
ZohoCorp Manageengine Supportcenter Plus=11.0-11012
ZohoCorp Manageengine Supportcenter Plus=11.0-11013
ZohoCorp Manageengine Supportcenter Plus=11.0-11014
ZohoCorp Manageengine Supportcenter Plus=11.0-11015
ZohoCorp Manageengine Supportcenter Plus=11.0-11016
ZohoCorp Manageengine Supportcenter Plus=11.0-11017
ZohoCorp Manageengine Supportcenter Plus=11.0-11018
ZohoCorp Manageengine Supportcenter Plus=11.0-11019
ZohoCorp Manageengine Supportcenter Plus=11.0-11020
ZohoCorp Manageengine Supportcenter Plus=11.0-11021
ZohoCorp Manageengine Assetexplorer<6.9
ZohoCorp Manageengine Assetexplorer=6.9-6900
ZohoCorp Manageengine Assetexplorer=6.9-6901
ZohoCorp Manageengine Assetexplorer=6.9-6902
ZohoCorp Manageengine Assetexplorer=6.9-6903
ZohoCorp Manageengine Assetexplorer=6.9-6904
ZohoCorp Manageengine Assetexplorer=6.9-6905
ZohoCorp Manageengine Assetexplorer=6.9-6906
ZohoCorp Manageengine Assetexplorer=6.9-6907
ZohoCorp Manageengine Assetexplorer=6.9-6908
ZohoCorp Manageengine Assetexplorer=6.9-6909
ZohoCorp Manageengine Assetexplorer=6.9-6950
ZohoCorp Manageengine Assetexplorer=6.9-6951
ZohoCorp Manageengine Assetexplorer=6.9-6952
ZohoCorp Manageengine Assetexplorer=6.9-6953
ZohoCorp Manageengine Assetexplorer=6.9-6954
ZohoCorp Manageengine Assetexplorer=6.9-6955
ZohoCorp Manageengine Assetexplorer=6.9-6956
ZohoCorp Manageengine Assetexplorer=6.9-6957
ZohoCorp Manageengine Assetexplorer=6.9-6970
ZohoCorp Manageengine Assetexplorer=6.9-6971
ZohoCorp Manageengine Assetexplorer=6.9-6972
ZohoCorp Manageengine Assetexplorer=6.9-6973
ZohoCorp Manageengine Assetexplorer=6.9-6974
ZohoCorp Manageengine Assetexplorer=6.9-6975
ZohoCorp Manageengine Assetexplorer=6.9-6976

Remediation

Patch Available

https://www.manageengine.com/products/service-desk/cve-2022-35403.html

Event History

Jul 12, 2022
CVE Published
via MITRE·09:56 PM
Data Sourced
via MITRE·09:56 PM
Description
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Frequently Asked Questions

1

What is the severity of CVE-2022-35403?

CVE-2022-35403 is considered a critical vulnerability due to its potential for unauthorized access to sensitive files.

2

How do I fix CVE-2022-35403?

To fix CVE-2022-35403, you should update Zoho ManageEngine ServiceDesk Plus to version 13008 or later, and the related products to their respective patched versions.

3

What systems are affected by CVE-2022-35403?

CVE-2022-35403 affects Zoho ManageEngine ServiceDesk Plus versions before 13008, ServiceDesk Plus MSP before 10606, SupportCenter Plus before 11022, and Asset Explorer before 6977.

4

Can CVE-2022-35403 be exploited remotely?

CVE-2022-35403 can be exploited by unauthenticated users through ticket-creation emails, posing a significant risk.

5

Is there a workaround for CVE-2022-35403?

Currently, the recommended action is to apply the latest updates as there are no specified workarounds for CVE-2022-35403.

Company

Resources

Contact

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