high
7.5
Advisory Published
Updated

CVE-2022-35403

First published: Tue Jul 12 2022(Updated: )

Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022 are affected by an unauthenticated local file disclosure vulnerability via ticket-creation email. (This also affects Asset Explorer before 6977 with authentication.)

Credit: cve@mitre.org

Affected SoftwareAffected VersionHow to fix
Zoho ManageEngine ServiceDesk Plus<13.0
Zoho ManageEngine ServiceDesk Plus=13.0-13000
Zoho ManageEngine ServiceDesk Plus=13.0-13001
Zoho ManageEngine ServiceDesk Plus=13.0-13002
Zoho ManageEngine ServiceDesk Plus=13.0-13003
Zoho ManageEngine ServiceDesk Plus=13.0-13004
Zoho ManageEngine ServiceDesk Plus=13.0-13005
Zoho ManageEngine ServiceDesk Plus=13.0-13006
Zoho ManageEngine ServiceDesk Plus=13.0-13007
Zoho ManageEngine ServiceDesk Plus MSP<10.6
Zoho ManageEngine ServiceDesk Plus MSP=10.6-10600
Zoho ManageEngine ServiceDesk Plus MSP=10.6-10601
Zoho ManageEngine ServiceDesk Plus MSP=10.6-10602
Zoho ManageEngine ServiceDesk Plus MSP=10.6-10603
Zoho ManageEngine ServiceDesk Plus MSP=10.6-10604
Zoho ManageEngine ServiceDesk Plus MSP=10.6-10605
ManageEngine SupportCenter Plus<11.0
ManageEngine SupportCenter Plus=11.0-11000
ManageEngine SupportCenter Plus=11.0-11001
ManageEngine SupportCenter Plus=11.0-11002
ManageEngine SupportCenter Plus=11.0-11003
ManageEngine SupportCenter Plus=11.0-11004
ManageEngine SupportCenter Plus=11.0-11005
ManageEngine SupportCenter Plus=11.0-11006
ManageEngine SupportCenter Plus=11.0-11007
ManageEngine SupportCenter Plus=11.0-11008
ManageEngine SupportCenter Plus=11.0-11009
ManageEngine SupportCenter Plus=11.0-11010
ManageEngine SupportCenter Plus=11.0-11011
ManageEngine SupportCenter Plus=11.0-11012
ManageEngine SupportCenter Plus=11.0-11013
ManageEngine SupportCenter Plus=11.0-11014
ManageEngine SupportCenter Plus=11.0-11015
ManageEngine SupportCenter Plus=11.0-11016
ManageEngine SupportCenter Plus=11.0-11017
ManageEngine SupportCenter Plus=11.0-11018
ManageEngine SupportCenter Plus=11.0-11019
ManageEngine SupportCenter Plus=11.0-11020
ManageEngine SupportCenter Plus=11.0-11021
ManageEngine AssetExplorer<6.9
ManageEngine AssetExplorer=6.9-6900
ManageEngine AssetExplorer=6.9-6901
ManageEngine AssetExplorer=6.9-6902
ManageEngine AssetExplorer=6.9-6903
ManageEngine AssetExplorer=6.9-6904
ManageEngine AssetExplorer=6.9-6905
ManageEngine AssetExplorer=6.9-6906
ManageEngine AssetExplorer=6.9-6907
ManageEngine AssetExplorer=6.9-6908
ManageEngine AssetExplorer=6.9-6909
ManageEngine AssetExplorer=6.9-6950
ManageEngine AssetExplorer=6.9-6951
ManageEngine AssetExplorer=6.9-6952
ManageEngine AssetExplorer=6.9-6953
ManageEngine AssetExplorer=6.9-6954
ManageEngine AssetExplorer=6.9-6955
ManageEngine AssetExplorer=6.9-6956
ManageEngine AssetExplorer=6.9-6957
ManageEngine AssetExplorer=6.9-6970
ManageEngine AssetExplorer=6.9-6971
ManageEngine AssetExplorer=6.9-6972
ManageEngine AssetExplorer=6.9-6973
ManageEngine AssetExplorer=6.9-6974
ManageEngine AssetExplorer=6.9-6975
ManageEngine AssetExplorer=6.9-6976

Remedy

https://www.manageengine.com/products/service-desk/cve-2022-35403.html

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Reference Links

Frequently Asked Questions

  • What is the severity of CVE-2022-35403?

    CVE-2022-35403 is considered a critical vulnerability due to its potential for unauthorized access to sensitive files.

  • How do I fix CVE-2022-35403?

    To fix CVE-2022-35403, you should update Zoho ManageEngine ServiceDesk Plus to version 13008 or later, and the related products to their respective patched versions.

  • What systems are affected by CVE-2022-35403?

    CVE-2022-35403 affects Zoho ManageEngine ServiceDesk Plus versions before 13008, ServiceDesk Plus MSP before 10606, SupportCenter Plus before 11022, and Asset Explorer before 6977.

  • Can CVE-2022-35403 be exploited remotely?

    CVE-2022-35403 can be exploited by unauthenticated users through ticket-creation emails, posing a significant risk.

  • Is there a workaround for CVE-2022-35403?

    Currently, the recommended action is to apply the latest updates as there are no specified workarounds for CVE-2022-35403.

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