7.5
CWE
835
Advisory Published
Updated

CVE-2022-39052: DoS attack using email

First published: Mon Oct 17 2022(Updated: )

An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system

Credit: security@otrs.com

Affected SoftwareAffected VersionHow to fix
Otrs Otrs>=6.0.0<=6.0.32
Otrs Otrs>=7.0.0<7.0.39
Otrs Otrs>=8.0.0<8.0.26

Remedy

Update to OTRS 8.0.26 or OTRS 7.0.38.

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Frequently Asked Questions

  • What is the vulnerability ID of this vulnerability?

    The vulnerability ID is CVE-2022-39052.

  • What is the severity of CVE-2022-39052?

    The severity of CVE-2022-39052 is high with a score of 6.5.

  • How does the vulnerability CVE-2022-39052 impact the system?

    The vulnerability allows an external attacker to send a specially crafted email with many recipients and trigger a potential DoS (Denial of Service) of the system.

  • Which software versions are affected by CVE-2022-39052?

    The software versions affected by CVE-2022-39052 are OTRS 6.0.0 to 6.0.32, OTRS 7.0.0 to 7.0.39, and OTRS 8.0.0 to 8.0.26.

  • How can I fix the vulnerability CVE-2022-39052?

    To fix the vulnerability CVE-2022-39052, update your OTRS software to a version that is not affected by the vulnerability. Refer to the OTRS Security Advisory (link provided) for more information.

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