What is the vulnerability ID for this OTRS vulnerability?

The vulnerability ID for this OTRS vulnerability is CVE-2022-4427.

What is the severity rating of CVE-2022-4427?

CVE-2022-4427 has a severity rating of 9.8 (Critical).

Which software versions are affected by CVE-2022-4427?

OTRS versions 6.0.1 through 6.0.34, OTRS versions 7.0.1 through 7.0.40 Patch 1, and OTRS versions 8.0.1 through 8.0.28 Patch 1 are affected by CVE-2022-4427.

How does CVE-2022-4427 impact OTRS?

CVE-2022-4427 allows SQL Injection via TicketSearch Webservice in OTRS.

Where can I find more information about CVE-2022-4427?

More information about CVE-2022-4427 can be found at the following references: [1](https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html), [2](https://otrs.com/release-notes/otrs-security-advisory-2022-15/).

Vulnerability/
CVE-2022-4427

critical

9.8

CWE

89 20

19/12/2022

3/8/2024

CVE-2022-4427: SQL Injection via OTRS Search API

First published: Mon Dec 19 2022(Updated: )

Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Credit: security@otrs.com security@otrs.com

Affected Software	Affected Version	How to fix
Otrs Otrs	>=6.0.1<=6.0.34
Otrs Otrs	>=7.0.1<7.0.40
Otrs Otrs	>=8.0.1<8.0.28
Otrs Otrs	=7.0.40
Otrs Otrs	=8.0.28

Remedy

Update to OTRS 7.0.40 Patch 1 or OTRS 8.0.28 Patch 1 released on 19th December 2022

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Reference Links

Frequently Asked Questions

What is the vulnerability ID for this OTRS vulnerability?
The vulnerability ID for this OTRS vulnerability is CVE-2022-4427.
What is the severity rating of CVE-2022-4427?
CVE-2022-4427 has a severity rating of 9.8 (Critical).
Which software versions are affected by CVE-2022-4427?
OTRS versions 6.0.1 through 6.0.34, OTRS versions 7.0.1 through 7.0.40 Patch 1, and OTRS versions 8.0.1 through 8.0.28 Patch 1 are affected by CVE-2022-4427.
How does CVE-2022-4427 impact OTRS?
CVE-2022-4427 allows SQL Injection via TicketSearch Webservice in OTRS.
Where can I find more information about CVE-2022-4427?
More information about CVE-2022-4427 can be found at the following references: [1](https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html), [2](https://otrs.com/release-notes/otrs-security-advisory-2022-15/).

collector/nvd-api
collector/nvd-index
agent/softwarecombine
agent/author
agent/references
agent/weakness
agent/type
collector/mitre-cve
source/MITRE
agent/remedy
agent/last-modified-date
agent/severity
agent/title
agent/description
agent/first-publish-date
agent/tags
agent/event
vendor/otrs
canonical/otrs otrs
version/otrs otrs/6.0.1
version/otrs otrs/6.0.34
version/otrs otrs/7.0.1
version/otrs otrs/8.0.1
version/otrs otrs/7.0.40
version/otrs otrs/8.0.28

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