CVE-2023-29868: Medium severity zammad vulnerability

Published May 2, 2023
·
Updated

Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.

Affected Software

1 affected component
Zammad Zammad>=5.3.0<5.4.0

Event History

May 2, 2023
CVE Published
via MITRE·12:00 AM
Data Sourced
via MITRE·12:00 AM
Description
Data Sourced
04:15 PM
Description
Data Sourced
via NVD·04:15 PM
DescriptionSeverityWeaknessAffected Software
Free Weekly Intel

Don't miss critical vulnerabilities

Join thousands of security professionals who receive our weekly digest of trending CVEs, zero-days, and exploited vulnerabilities.

No spam. Unsubscribe anytime.

Frequently Asked Questions

1

What is CVE-2023-29868?

CVE-2023-29868 is a vulnerability in Zammad 5.3.x that allows an authenticated attacker with agent and customer roles to make unauthorized changes on articles where they only have customer permissions.

2

How can an attacker exploit CVE-2023-29868?

An attacker with both agent and customer roles can exploit CVE-2023-29868 by performing unauthorized changes on articles.

3

What is the severity of CVE-2023-29868?

CVE-2023-29868 has a severity level of medium.

4

What is the affected software for CVE-2023-29868?

The affected software for CVE-2023-29868 is Zammad version 5.3.x (Fixed in 5.4.0).

5

How do I fix CVE-2023-29868?

To fix CVE-2023-29868, update Zammad to version 5.4.0 or later.

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
By using SecAlerts services, you agree to our services end-user license agreement. This website is safeguarded by reCAPTCHA and governed by the Google Privacy Policy and Terms of Service. All names, logos, and brands of products are owned by their respective owners, and any usage of these names, logos, and brands for identification purposes only does not imply endorsement. If you possess any content that requires removal, please get in touch with us.
© 2026 SecAlerts Pty Ltd.
ABN: 70 645 966 203, ACN: 645 966 203