CVE-2023-38057: XSS stored in survey answers

Published Jul 24, 2023
·
Updated

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.

Affected Software

6 affected components
OTRS OTRS>=6.0.0<=6.0.22
OTRS OTRS>=7.0.0<7.0.32
OTRS OTRS>=8.0.0<8.0.13
OTRS survey>=6.0.0<=6.0.22
OTRS survey>=7.0.0<7.0.32
OTRS survey>=8.0.0<8.0.13

Remediation

Information

Update Survey package to version 8.0.13 or 7.0.32

Event History

Jul 24, 2023
CVE Published
via MITRE·08:27 AM
Data Sourced
via MITRE·08:27 AM
RemedyDescriptionSeverityWeakness
Free Weekly Intel

Don't miss critical vulnerabilities

Join thousands of security professionals who receive our weekly digest of trending CVEs, zero-days, and exploited vulnerabilities.

No spam. Unsubscribe anytime.

Frequently Asked Questions

1

What is the vulnerability ID for this OTRS Survey module vulnerability?

The vulnerability ID for this OTRS Survey module vulnerability is CVE-2023-38057.

2

What is the severity level of CVE-2023-38057?

The severity level of CVE-2023-38057 is medium.

3

How does the vulnerability in OTRS Survey modules occur?

The vulnerability in OTRS Survey modules occurs due to improper input validation, allowing attackers to inject JavaScript code in free text answers.

4

Who is affected by this vulnerability?

The vulnerability in OTRS Survey modules affects versions 6.0.0 to 6.0.22, 7.0.0 to 7.0.32, and 8.0.0 to 8.0.13 of the OTRS and OTRS Survey software.

5

How can I fix the vulnerability in OTRS Survey modules?

To fix the vulnerability in OTRS Survey modules, update to a version of OTRS and OTRS Survey software that is not affected by the vulnerability.

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
By using SecAlerts services, you agree to our services end-user license agreement. This website is safeguarded by reCAPTCHA and governed by the Google Privacy Policy and Terms of Service. All names, logos, and brands of products are owned by their respective owners, and any usage of these names, logos, and brands for identification purposes only does not imply endorsement. If you possess any content that requires removal, please get in touch with us.
© 2026 SecAlerts Pty Ltd.
ABN: 70 645 966 203, ACN: 645 966 203