What is the vulnerability ID for this OTRS Survey module vulnerability?

The vulnerability ID for this OTRS Survey module vulnerability is CVE-2023-38057.

What is the severity level of CVE-2023-38057?

The severity level of CVE-2023-38057 is medium.

How does the vulnerability in OTRS Survey modules occur?

The vulnerability in OTRS Survey modules occurs due to improper input validation, allowing attackers to inject JavaScript code in free text answers.

Who is affected by this vulnerability?

The vulnerability in OTRS Survey modules affects versions 6.0.0 to 6.0.22, 7.0.0 to 7.0.32, and 8.0.0 to 8.0.13 of the OTRS and OTRS Survey software.

How can I fix the vulnerability in OTRS Survey modules?

To fix the vulnerability in OTRS Survey modules, update to a version of OTRS and OTRS Survey software that is not affected by the vulnerability.

Vulnerability/
CVE-2023-38057

medium

5.4

CWE

79 20

24/7/2023

4/8/2023

CVE-2023-38057: XSS

First published: Mon Jul 24 2023(Updated: )

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.

Credit: security@otrs.com security@otrs.com

Affected Software	Affected Version	How to fix
OTRS Survey	>=6.0.0<=6.0.22
OTRS Survey	>=7.0.0<7.0.32
OTRS Survey	>=8.0.0<8.0.13
Otrs Otrs	>=6.0.0<=6.0.22
Otrs Otrs	>=7.0.0<7.0.32
Otrs Otrs	>=8.0.0<8.0.13

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Reference Links

https://otrs.com/release-notes/otrs-security-advisory-2023-06/

Frequently Asked Questions

What is the vulnerability ID for this OTRS Survey module vulnerability?
The vulnerability ID for this OTRS Survey module vulnerability is CVE-2023-38057.
What is the severity level of CVE-2023-38057?
The severity level of CVE-2023-38057 is medium.
How does the vulnerability in OTRS Survey modules occur?
The vulnerability in OTRS Survey modules occurs due to improper input validation, allowing attackers to inject JavaScript code in free text answers.
Who is affected by this vulnerability?
The vulnerability in OTRS Survey modules affects versions 6.0.0 to 6.0.22, 7.0.0 to 7.0.32, and 8.0.0 to 8.0.13 of the OTRS and OTRS Survey software.
How can I fix the vulnerability in OTRS Survey modules?
To fix the vulnerability in OTRS Survey modules, update to a version of OTRS and OTRS Survey software that is not affected by the vulnerability.

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agent/severity
agent/references
agent/weakness
agent/author
agent/type
agent/event
agent/description
agent/last-modified-date
agent/softwarecombine
agent/first-publish-date
agent/tags
collector/nvd-api
agent/software-canonical-lookup-request
collector/nvd-latest
vendor/otrs
canonical/otrs survey
version/otrs survey/6.0.0
version/otrs survey/6.0.22
version/otrs survey/7.0.0
version/otrs survey/8.0.0
canonical/otrs otrs
version/otrs otrs/6.0.0
version/otrs otrs/6.0.22
version/otrs otrs/7.0.0
version/otrs otrs/8.0.0

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