CVE-2023-38058: Tickets can be moved without permissions
First published: Mon Jul 24 2023(Updated: )
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.
Credit: security@otrs.com security@otrs.com
| Affected Software | Affected Version | How to fix |
|---|---|---|
| Otrs Otrs | >=8.0.0<8.0.35 |
Remedy
Update to OTRS 8.0.35
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Frequently Asked Questions
What is CVE-2023-38058?
CVE-2023-38058 is an improper privilege check vulnerability in the OTRS ticket move action in the agent interface.
How does CVE-2023-38058 impact OTRS?
CVE-2023-38058 allows any authenticated attacker to perform a ticket move without the necessary permission.
What is the severity of CVE-2023-38058?
CVE-2023-38058 has a severity of medium with a CVSS score of 4.3.
Which software versions of OTRS are affected by CVE-2023-38058?
CVE-2023-38058 affects OTRS versions 8.0.X before 8.0.35.
How can I fix CVE-2023-38058 in OTRS?
To fix CVE-2023-38058, it is recommended to upgrade OTRS to version 8.0.35 or later.
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- version/otrs otrs/8.0.0