CWE
863 269
Advisory Published
Updated

CVE-2023-38058

First published: Mon Jul 24 2023(Updated: )

An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.

Credit: security@otrs.com security@otrs.com

Affected SoftwareAffected VersionHow to fix
Otrs Otrs>=8.0.0<8.0.35

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Frequently Asked Questions

  • What is CVE-2023-38058?

    CVE-2023-38058 is an improper privilege check vulnerability in the OTRS ticket move action in the agent interface.

  • How does CVE-2023-38058 impact OTRS?

    CVE-2023-38058 allows any authenticated attacker to perform a ticket move without the necessary permission.

  • What is the severity of CVE-2023-38058?

    CVE-2023-38058 has a severity of medium with a CVSS score of 4.3.

  • Which software versions of OTRS are affected by CVE-2023-38058?

    CVE-2023-38058 affects OTRS versions 8.0.X before 8.0.35.

  • How can I fix CVE-2023-38058 in OTRS?

    To fix CVE-2023-38058, it is recommended to upgrade OTRS to version 8.0.35 or later.

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